Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Alex Ortiz

Quality Engineer
Hickory,NC

Summary

Strong Quality Engineer with a solid track record of excellence in the Welding Metals, Furniture Manufacturing, and Aviation sectors. Boasts extensive experience in enhancing quality processes, conducting detailed inspections, and ensuring compliance with industry-specific standards. Known for a keen ability to leverage expertise in advanced manufacturing techniques and aviation regulations to drive continuous improvement and maintain the highest levels of product integrity. Adept at leading cross-functional teams, implementing effective quality control measures, and utilizing strong written and verbal communication skills to foster a culture of excellence and innovation. Committed to optimizing operational workflows, reducing waste, and delivering outstanding results that exceed customer expectations and support business objectives.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Quality Engineer

Lincotek
Hickory, NC
04.2023 - Current
  • Served as a quality expert for materials, coatings, and assembly applications. Led cross-functional initiatives that improved product quality by 25%, reduced rework costs by 20% and met or exceeded customer satisfaction metrics.
  • Led the development and implementation of comprehensive quality procedures, Control plans, and work instructions aligned with ISO 9001, AS9100, NADCAP, and S1000 standards, ensuring full compliance with industry benchmarks and customer requirements. Actively participated in product development processes, integrating quality assurance measures from inception to delivery, resulting in a 40% reduction in post-launch quality issues and a 100% compliance rate with all audited standards."
  • Expertly managed First Article Inspections (FAI), implemented Supplier Quality Statistical Process Control (SPC) techniques, and drove robust Corrective Actions, resulting in a 30% improvement in supplier quality performance and a 25% reduction in production downtime. Spearheaded cross-functional teams to identify root causes and implement effective solutions, enhancing product quality and compliance with industry standards.

Engineering and Quality Technician

HBF Furniture
Hickory, NC
07.2019 - 03.2023
  • Led comprehensive supplier audits and enforced rigorous supplier validation protocols through Production Part Approval Process (PPAP) methodologies, achieving a 95% on-time project completion rate and enhancing supplier performance by 35%. Successfully identified and mitigated potential supply chain risks, ensuring consistent quality and reliability of components in alignment with organizational standards and project specifications.
  • Efficiently verified conformance to stringent quality requirements across diverse product lines, leveraging advanced problem-solving skills to address and rectify non-conformances. Spearheaded a robust calibration program that ensured precision measurement tools were maintained to the highest standards, resulting in a 40% reduction in measurement-related errors and a 20% improvement in overall product quality.

Quality Technician

Special Metals
Newton, NC, NC
01.2017 - 07.2019
Lincotek
  • Conducted detailed internal audits to ensure adherence to ASME NCA 3800, VdTÜV (Germany), and ISO9001:2008 (USA) standards, significantly enhancing compliance frameworks and operational efficiency. This strategic initiative led to the successful identification and remediation of compliance discrepancies, culminating in a marked 30% improvement in audit readiness and operational excellence across key departments.
  • Oversaw incoming inspection, final product inspection, and release processes, implementing stringent quality control measures that resulted in a 25% increase in defect detection efficiency and a 15% improvement in product release timelines. This comprehensive oversight ensured that all products met or exceeded quality standards, significantly reducing post-market quality issues and enhancing customer satisfaction.
  • Led a series of strategic quality-related activities, including process optimization, continuous improvement initiatives, and rigorous compliance checks

Education

Associate of Arts - Business Administration And Management

Catawba Valley Community College
Hickory, NC
05-2016

Skills

  • Effective communication skills with internal and external customers
  • Proficient with MS Office, Oracle, and SAP
  • FMEA, Lean, and Six Sigma skills
  • CAR, 8D, and Problem Solving
  • Knowledgeable in Calibration Systems, Measurement Devices, and NDT Testing
  • Laboratory testing and evaluation skills
  • Strong organizational skills with high attention to detail
  • Team player, flexible, and able to meet deadlines

Languages

English
Professional
Spanish
Professional
Italian
Elementary

Certification

  • Member of American Society of Quality since 2017

References

References available upon request.

Timeline

Quality Engineer

Lincotek
04.2023 - Current

Engineering and Quality Technician

HBF Furniture
07.2019 - 03.2023

Quality Technician

Special Metals
01.2017 - 07.2019

Associate of Arts - Business Administration And Management

Catawba Valley Community College

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Alex OrtizQuality Engineer