Summary
Overview
Work History
Education
Skills
References
Timeline
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Alex Oviedo

Richmond

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Well versed in a multitude of cuisine, wine, and culture.

Overview

13
13
years of professional experience

Work History

Server

Steak 48
01.2021 - 06.2025

Extremely high volume service, but demanding the most attention to detail. Help hone all my prior knowledge in wine, food, culture, and service.

Server Trainer

Musaafer
04.2020 - 01.2021

Opened and set the standard for service for the entire restaurant. Developed standards of service, along with assigned opening duties.

Server Trainer

MAD Houston
04.2019 - 06.2020

My second ever restaurant opening. During this process I learned so much more about food and culture as well as how to elevate my standard of service.

Lead Server/Trainer

Yauatcha
02.2017 - 04.2019

I was lucky enough to be part of the opening staff, and learned a lot in the time I had been there about working as a team, as well as being able to truly connect with guests at a place of great stature.

Server/Certified Trainer/Bartender

OutBack Steak House
12.2014 - 05.2016
  • Provided friendly and attentive service.
  • Assertively upsold alcoholic beverages, appetizers and desserts.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Maintained complete knowledge of restaurant menu, including daily specials.

Server/Server Trainer

Olive Garden
08.2012 - 12.2014
  • Developed and maintained positive working relationships with others to reach business goals.
  • Precisely described menu items and special offerings and appropriately identified wine pairings.
  • Verified cash drawer against the day’s receipts.
  • Received frequent customer compliments for going above and beyond normal duties.
  • Assisted co-workers whenever possible.

Education

High School Diploma - undefined

George Bush High School
6707 FM 1464, Richmond, TX 77407
2012

Skills

  • Generous wine knowlede
  • Top-tier, full-service dining background
  • Bartending background
  • Quick problem solver
  • Thrives in fast-paced environment
  • Guest relations professional
  • Organized and efficient server
  • Courteous, professional demeanor

References

Ashley Jimenez (General Manager Steak 48) 346-306-8010

Kiet Dao (Assistant General Manager Steak 48) 713-499-0299

Alvin Pham (Sommelier/Beverage Director) 832-908-5159

Jarrod Stafford (Previous General Manager MAD) - 832-785-1327

Andrew Nguyen (Previous General Manager Yauatcha) - 832-808-6093

Timeline

Server

Steak 48
01.2021 - 06.2025

Server Trainer

Musaafer
04.2020 - 01.2021

Server Trainer

MAD Houston
04.2019 - 06.2020

Lead Server/Trainer

Yauatcha
02.2017 - 04.2019

Server/Certified Trainer/Bartender

OutBack Steak House
12.2014 - 05.2016

Server/Server Trainer

Olive Garden
08.2012 - 12.2014

High School Diploma - undefined

George Bush High School