Daionta Davis
Baltimore,MD
Summary
Hard working and patient-oriented Phlebotomist offering 6 years of experience in laboratory and clinical settings. Technically proficient in key phlebotomy techniques including venipunctures and universal capillary punctures, universal precautions and sterilization protocols. Team-oriented and skilled in training students and new hires on policies and procedures.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registration Associate
Towson Orthopedic Associates
Towson, MD
08.2023 - 11.2023
- Assisted in the registration process for new patients, including collecting patient information and insurance details.
- Verified accuracy of submitted paperwork and entered data into the system accurately.
- Provided customer service to patients, answering questions and explaining policies and procedures.
Phlebotomist
Johns Hopkins Hospital
Baltimore, MD
05.2020 - 05.2023
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Transported specimens following established protocol for temperature and light.
- Collected specimens for drug screens, paternity tests and alcohol tests.
Phlebotomist
Saint Agnes Medical Center
Baltimore, MD
12.2019 - 04.2020
- Processing collected blood, urine and stool samples appropriately.
- Assisted medical care providers by aiding with routine and specialized procedures, and performing venipuncture and other bodily fluid collection tests.
- Used multiple electronic medical software, including EPIC to conduct patient intakes and send correspondence.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
Phlebotomy Technician
Total Health Care
Baltimore, MD
11.2019 - 08.2020
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Conducted bleeding time tests and updated results into paper or electronic charts.
Front Desk Receptionist
Orchard Hill Rehabilitation & Healthcare Center
Baltimore, MD
04.2019 - 11.2020
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Processed payments and updated accounts to reflect balance changes.
- Directed and oversaw office personnel activities.
Patient Service Assistant
Medstar Union Memorial Hospital
Baltimore, MD
03.2019 - 08.2020
- Provided primary resident care and assistance with daily living activities.
- Assisted with safe patient transport, using manual lifting techniques and mobility aids.
- Open and Closing duties for the work day.
- Assisted patients in filling out check-in and payment paperwork.
- Processed copayments for patients and compiled daily financial records.
- Compilation and reviewing of medical records.
- Triaged phone calls to effectively support time and resources.
Laboratory Service Assistant
Adecco Medical & Science
Baltimore, MD
09.2018 - 08.2019
- Evaluated test system performance and corrected issues to address underperformance.
- Assisted in the preparation of specimens.
- Perform basic laboratory procedures and processing tests such as urinalysis.
- Greeting patients, instructing them on the test procedures.
- Promoted and enforced compliance with regulatory agencies.
Receptionist
Maryland Masonic Homes
Baltimore, MD
11.2016 - 11.2018
- Drafted professional business memos, letters, and marketing copies to support objectives of business.
- Resolved and escalated issues to management personnel for the satisfaction of customers.
- Maintain cleanliness and order of reception area to give customers a positive first impression.
- Correspond with clients through email, telephone or postal mail.
Caregiver
Williams Assisted Living
Baltimore, MD
08.2014 - 09.2016
- Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.
- Closely managed patient vital signs.
- Assisted patients with personal requirements such as keeping spaces clean and personal grooming.
- Assisted patients with daily living essentials such as bathing and grooming to promote self-esteem and general wellness.
Education
Medical Assistant Certification -
All-State Career School
Baltimore, MD03.2021
High School Diploma -
Friendship Academy of Engineering & Tech HS
Baltimore, MD06.2012
Some College (No Degree) - Nursing
Community College of Baltimore County
Baltimore, MDSkills
- Customer Service
- Blood Collection
- Data Entry
- Filing
- Venipuncture Procedures
- Quality Assurance
- EPIC Proficiency
- Scheduling
- Medical Insurance
- CPR
- Laboratory Procedures
- Vital Signs
- Phlebotomy
- Patient Care
Certification
- MD Driver's License
- CPR Certified - 2019
- First Aid Certification - 2018
- Phlebotomy Certification- 2017
- COVID-19 Swab Tester Certification-2020
Timeline
Registration Associate
Towson Orthopedic Associates
08.2023 - 11.2023
Phlebotomist
Johns Hopkins Hospital
05.2020 - 05.2023
Phlebotomist
Saint Agnes Medical Center
12.2019 - 04.2020
Phlebotomy Technician
Total Health Care
11.2019 - 08.2020
Front Desk Receptionist
Orchard Hill Rehabilitation & Healthcare Center
04.2019 - 11.2020
Patient Service Assistant
Medstar Union Memorial Hospital
03.2019 - 08.2020
Laboratory Service Assistant
Adecco Medical & Science
09.2018 - 08.2019
Receptionist
Maryland Masonic Homes
11.2016 - 11.2018
Caregiver
Williams Assisted Living
08.2014 - 09.2016
Medical Assistant Certification -
All-State Career School
High School Diploma -
Friendship Academy of Engineering & Tech HS
Some College (No Degree) - Nursing
Community College of Baltimore County