Alex Palomino
Seminole
Summary
Service professional with strong background in troubleshooting, repair, and maintenance of complex systems. Demonstrates exceptional skill in team collaboration, adapting to changing needs, and ensuring optimal performance. Recognized for reliability, technical expertise, and results-driven approach. Proficient in diagnostics, system optimization, and customer support.
Overview
4
4
years of professional experience
Work History
Service Engineer
SYSMEX
Seminole, FL
11.2022 - Current
- Trained on UA, Hematology, Cellavision, Systems
- Diagnosed and resolved technical issues with laboratory equipment to ensure optimal performance.
- Conducted routine maintenance on analyzers, enhancing reliability and reducing downtime.
- Collaborated with cross-functional teams to implement process improvements for service delivery.
- Trained junior engineers on equipment operation, fostering skill development and knowledge transfer.
- Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
- Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
Education
Associate of Science - Computer Science
SPC College
Seminole Florida2029
Skills
- Technical support
- Field service
- Equipment assembly
- Suggestive selling
- Schematic reading
- Preventive Maintenance
- Electrical systems
- System diagnostics
- Parts replacement
- Mechanical aptitude
- System maintenance
- Equipment installation
- Equipment operation
- Operational support
- Technical consulting
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Service Engineer
SYSMEX
11.2022 - Current
Associate of Science - Computer Science
SPC College