Alex Pearson
Rogers,MN
Summary
Dynamic professional with experience at Burrito Wings LLC, excelling in customer relationship management and problem-solving. Proven ability to enhance customer satisfaction through effective communication and teamwork. Adaptable and a fast learner, I thrive in challenging environments, consistently meeting deadlines and ensuring quality control in all tasks.
Overview
3
3
years of professional experience
Work History
Intern
FR Secure
Edina, MN
11.2024 - 01.2025
- Researched potential clients using LinkedIn.
- Sent cold calls, messages, and made introductory calls.
- Admin Salesforce editing.
Crew Lead
McMahon Services LLC
Blaine, MN
05.2022 - 09.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed inventory and supplies to ensure materials were available when needed.
Store Manager
Burrito Wings LLC
Mankato, MN
08.2021 - 11.2022
- Created weekly schedules.
- Approached customers and engaged in conversation through effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Bachelor of Science - Communications and Mass Media
Minnesota State University
Mankato12-2025
Skills
- Customer relationship management
- Fast learner
- Quality control
- Problem-solving abilities
- Adaptability
- Verbal and written communication
- Teamwork and collaboration
Timeline
Intern
FR Secure
11.2024 - 01.2025
Crew Lead
McMahon Services LLC
05.2022 - 09.2023
Store Manager
Burrito Wings LLC
08.2021 - 11.2022
Bachelor of Science - Communications and Mass Media
Minnesota State University
ACTIVITIES AND HONORS
Former Youth Lacrosse coach, Worked with the Big Brother program at the YMCA