Summary
Overview
Work History
Education
Skills
Timeline
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Alex Pepper

Dublin,CA

Summary

As a seasoned CDC Ambassador at Savers Value Village, I helped lead the largest donation center, enhancing efficiency and fostering team cohesion. My ability to engage with customers and problem-solving led to significant improvements in service delivery and team skill development. Developed skills in relationship building, communication, and public relations within professional environment. Demonstrates strong ability to adapt to new challenges and apply effective problem-solving techniques. Seeking to transition into new field where these transferable skills can drive success and innovation.

Overview

1
1
year of professional experience

Work History

Certified Donation Center Ambassador

Savers Value Village
02.2023 - 08.2024

Handled Savers largest donation center in the country while collaborating with other departments to ensure a more efficient work environment.

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  • Trained new Ambassador team members effectively, ensuring consistency across all programmatic efforts within the region.
  • Responsible for opening and closing CDC.
  • Handled a multitude of varied tasks including customer service, training new employees and assisting customers who purchased large items.
  • I was able to learn new skills quickly and efficiently.
  • I proactively performed my duties without having to be directed.
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
  • Greeted customers and clients to create welcoming atmosphere.
  • Resolved conflicts between staff members and community members in diplomatic manner.

Education

High School Diploma -

Dublin High School
Dublin, CA
06.2024

Skills

  • Customer Engagement
  • Team Management
  • Product Knowledge
  • Diverse cultural understanding
  • Problem-Solving
  • Customer Service
  • Multitasking
  • Team Development

Timeline

Certified Donation Center Ambassador

Savers Value Village
02.2023 - 08.2024

High School Diploma -

Dublin High School
Alex Pepper