Alex Polit
Youngstown,OH
Summary
Hardworking Distribution Specialist successful at managing work flow and team. Experienced in Excel reports, EPIC Software, research of issues and solving them, deepening relationships with offshore teams as well as PDS team, and maintaining day to day emails and reports. Seeking to offer 8 years of related experience, dependability and the drive to learn, adapt, and be a part of something new.
Overview
10
10
years of professional experience
Work History
Distribution Specialist
Pacific Dental Services
Henderson, NV
08.2015 - Current
- Distribute thousands of accounts to offshore and PDS employees to verify insurance coverage.
- Help manage and coordinate with offshore team resolving issues and questions regarding said accounts.
- Send daily Reports via excel to teams.
- Track data and trends using our in house system to better learn how to distribute the work and evolve.
- Solve issues and doing research in how to solve those issues.
- Use the EPIC software daily to research patients appointments and information.
- Help employees with issues regarding their work and questions they may have.
- Have one-on-ones with my team to build rapport and help them to feel comfortable coming to me.
Adoption Specialist
Arizona Humane Society
Phoenix, AZ
06.2014 - 08.2015
- Scheduled meetings with possible families to establish eligibility for adoption of pets
- Maintained confidentiality through stringent handling of charts and data.
- Established behavioral goals and assessed progress toward goals for pets to be eligible for adoption
- Interviewed clients individually and in groups to assess situations, capabilities and problems.
- Counseled parents on proper pet training and individual issues a pet may have
- Gave shots and bathed animals.
- Took care of animals by feeding, playing, and washing them.
- Took care of the whole adoption process, from interviewing the adaptors, to finding the right pet, to handling all paperwork.
- Took calls, scheduled meets, sat at front desk as receptionist.
Claims Representative
State Farm
Phoenix, AZ
06.2013 - 06.2014
- Provided quality customer service to assigned, insured and claimants throughout claims process to deliver timely service to customers.
- Verified details with policyholders and requested additional information.
- Reviewed documentation and accounts to gain full picture.
- Managed asset recoveries for claims, including salvage and subrogation.
- Assisted new policyholders with processing claims.
- First contact from time of accident.
Education
Some College (No Degree) -
Arizona State University
Tempe, AZSkills
- Excel and Outlook usuage daily
- Managing Employees and work
- Building relationships with offshore teams
- Research and organization of thousands of accounts daily
- Ability to work with team and alone
Timeline
Distribution Specialist
Pacific Dental Services
08.2015 - Current
Adoption Specialist
Arizona Humane Society
06.2014 - 08.2015
Claims Representative
State Farm
06.2013 - 06.2014
Some College (No Degree) -
Arizona State University