Alex Ptak
Springfield
Summary
Dedicated technician with a strong focus on quality assurance and technical troubleshooting. Experienced in collaborating with teams to resolve complex issues, ensuring customer satisfaction and compliance with regulatory standards. Committed to delivering exceptional results in dynamic environments.
Overview
10
10
years of professional experience
Work History
Technician
Torch Electronics
01.2025 - 05.2026
- Operated and maintained electronic testing equipment to ensure quality standards.
- Diagnosed and repaired electronic components, enhancing overall system performance.
- Collaborated with team members to troubleshoot technical issues efficiently.
- Conducted financial audits to ensure compliance with regulatory standards and internal policies.
- Prepared detailed reports summarizing audit findings, providing actionable insights to management.
- Executed operation of multiple vehicle types to secure timely delivery of goods.
- Managed multiple calls per day, occasionally 20+ locations in a shift
Union Delivery Driver
Kennicott Brothers
12.2021 - 12.2024
- Delivered products efficiently to clients, ensuring timely service and customer satisfaction.
- Maintained vehicle cleanliness and functionality through regular inspections and maintenance checks.
- Directed accurate monitoring of deliveries through GPS technology and delivery management software.
- Communicated with dispatchers to resolve delivery issues and optimize routes for efficiency.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Assisted in training new employees on safety protocols and equipment operation standards.
Food Delivery Driver
DoorDash
04.2020 - 11.2021
- Delivered food promptly and efficiently, ensuring customer satisfaction and adherence to delivery guidelines.
- Navigated diverse routes using GPS technology to optimize delivery times and reduce delays.
- Communicated effectively with customers regarding order status and resolved issues swiftly.
- Upheld vehicle cleanliness while adhering to safety standards, guaranteeing dependable transportation.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
Retail Sales Associate
Bed Bath & Beyond
02.2017 - 03.2020
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in maintaining store presentation through effective merchandising and inventory organization.
- Operated point-of-sale systems, ensuring accurate transactions and efficient checkout processes.
- trained new associates on product knowledge, sales techniques, and company policies.
- Monitored stock levels, conducted inventory counts, and coordinated restocking efforts as needed.
- Greeted customers and helped with product questions, selections, and purchases.
Host
Outback Steakhouse
04.2016 - 01.2017
- Greet and seat guests promptly, ensuring a welcoming atmosphere.
- Manage reservation system effectively to optimize seating efficiency.
- Collaborate with servers to ensure seamless service during peak hours.
- Train new hosts on operational procedures and customer service standards.
- Monitor dining area for cleanliness and organization, maintaining high standards.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
No Degree - Engineering
Moraine Valley Community College
Palos Hills, IL12-2017
High School Diploma -
Carl Sandburg High School
Orland Park, IL05-2015
Skills
- Meticulous attention to detail
- Customer service
- Delivers results in fast-paced environments
- Multitasking and organization
- Technical troubleshooting
- Installation and maintenance
- Strong communication skills
- Proficient in technology
- Software configuration
Languages
English
Native or Bilingual
Timeline
Technician
Torch Electronics
01.2025 - 05.2026
Union Delivery Driver
Kennicott Brothers
12.2021 - 12.2024
Food Delivery Driver
DoorDash
04.2020 - 11.2021
Retail Sales Associate
Bed Bath & Beyond
02.2017 - 03.2020
Host
Outback Steakhouse
04.2016 - 01.2017
No Degree - Engineering
Moraine Valley Community College
High School Diploma -
Carl Sandburg High School