Ryan Freeburg
North Ridgeville,OH
Summary
Dynamic Technician with expertise in customer service and technical troubleshooting at Freedom Ceramic Coatings. Recognized for attention to detail and effective communication, consistently achieving high-quality results and a 5-star Google review rating. Committed to service excellence and process improvement, driving customer satisfaction and loyalty.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Technician
Spectrum
- Ensured optimal equipment performance through diligent operation and maintenance.
- Identified and resolved operational issues with routine inspections and troubleshooting.
- Streamlined processes and improved service delivery through team collaboration.
- Executed installations and testing for residential customer services.
- Managed inventory of tools and supplies, ensuring readiness for operations.
- Maintained safety protocols and guidelines for a secure work environment.
- Diagnosed equipment malfunctions and performed effective troubleshooting, enhancing reliability.
- Boosted customer satisfaction by providing prompt support for technical issues.
Owner
Freedom Ceramic Coatings of North Olmsted
11.2021 - Current
- Enhanced vehicle appearance through comprehensive detailing of cars and watercraft.
- Executed paint correction and polishing during detailing and coating installations.
- Restored faded clear coats and replaced headlight and taillight assemblies effectively.
- Removed scratches from glass, ensuring optimal surfaces for coatings.
- Developed an APP system to efficiently organize and schedule client appointments.
- Revived severely worn headlights with ceramic coating for like-new condition.
- Led training sessions to uphold team compliance with industry standards.
Maintenance Assistant
Squadron Property Management
02.2017 - 11.2017
- Demonstrated self-motivation and personal responsibility in all tasks.
- Thrived in fast-paced environments, ensuring efficient workflow and productivity.
- Collaborated effectively with team members to achieve common goals.
- Adapted quickly to new situations, enhancing overall team performance.
- Supported daily operations, fostering teamwork and efficiency among staff.
- Utilized critical thinking to solve problems and evaluate effective solutions.
Electrician Technician
Smink Electric
07.2015 - 11.2015
- Ensured safety compliance by diagnosing electrical issues with advanced testing equipment.
- Collaborated with project managers to meet project deadlines and specifications.
- Installed and modified circuit breakers, controls, fuses, lights, and motors effectively.
- Resolved wiring and circuit performance issues, enhancing safety and functionality.
- Executed complex electrical installations for new constructions, maintaining quality and safety standards.
Supervisor of Factory Operations
Horsburgh Scott
09.2011 - 03.2014
- Ensured safety and quality standards were met in daily operations.
- Enhanced team performance through effective training and consistent feedback.
- Increased output and reduced costs by implementing process improvements.
- Supervised 15-20 machinists on 2nd shift, maintaining production quality standards.
- Collaborated with senior management on strategic initiatives for company growth.
- Fostered a motivated manufacturing team focused on customer satisfaction and quality.
Electricians Mate 1st Class
United States Coast Gaurd
02.2001 - 06.2011
- Enhanced productivity by leading cross-functional teams in operational process optimization.
- Identified efficiency improvements through performance metric analysis, reducing costs effectively.
- Motivated and managed team members to boost engagement and productivity levels.
- Implemented strategic plans achieving maximum operational unit readiness and efficiency.
- Installed and maintained diverse electrical systems across various operational platforms.
- Achieved cost reductions through effective process improvement and resource management initiatives.
Education
High School Diploma -
Homeschool
Georgetown, CAGraduate Certificate - Fire Science
Utah Fire And Rescue Academy
Provo, UTElectricians Mate 3rd Class Certificate - Electrical, Electronics And Communications Engineering
Electricians Mate A School
Yorktown, VASkills
- Meticulous attention to detail
- Service excellence to maintain and exceed customer service standards and expectations
- Written/Verbal communication to understand customers specific needs and concerns
- Customer rapport is a must
- Always seeking feedback for prime customer retention
- Critical listening and interpretation skills
- Project planning to deliver vehicles on time or before promised deadline
- Provide detailed inspection reports to show initial and post work improvements
- Keep inventory and consumable material levels up to date for seamless workflow and deadline completion
- Delivered meticulous results that have maintained a 5 star Goole review rating
- Highly trained by seeking and maintaining industrys cutting edge practices, results and certifications for 3 of the worlds major ceramic coating products to pass this quality directly to customers
- Ensure that customers are always in the loop to avoid surprises and make sure they are extremely satisfied and can't wait to return or refer to friends and family
Accomplishments
3 Medals of Commendation while Active Duty for saving numerous lives during Hurricane Katrina and the life of a critically injured service member
Numerous unit readiness awards
Consistent Good Conduct medals
Was an essential part of interdicting tons of illegal contraband from entering the US during military service, this gives me great pride in knowing the possible thousands of innocent lives saved that are now well lived.
Certification
International Detailing Association Certified Detailer for auto, marine, motorcycle and aviation.
"Knight" certification with Detailers of the Round Table
Certified Installer for System X Coatings
Certified Installer for C6 Ceramic Coatings
Authorized Installer for ROAR Coatings
Timeline
Owner
Freedom Ceramic Coatings of North Olmsted
11.2021 - Current
Maintenance Assistant
Squadron Property Management
02.2017 - 11.2017
Electrician Technician
Smink Electric
07.2015 - 11.2015
Supervisor of Factory Operations
Horsburgh Scott
09.2011 - 03.2014
Electricians Mate 1st Class
United States Coast Gaurd
02.2001 - 06.2011
Technician
Spectrum
High School Diploma -
Homeschool
Graduate Certificate - Fire Science
Utah Fire And Rescue Academy
Electricians Mate 3rd Class Certificate - Electrical, Electronics And Communications Engineering
Electricians Mate A School