Hi, I’m
Alex Recinos
Stamford,CT
Summary
Hardworking, detail-oriented and tenacious in developing and pursuing solutions to customer concerns. Adept at balancing company objectives with customer desires. Level-headed and positive in every customer interaction.
Overview
4
years of professional experience
Work History
Bell Simons CompanyStamford, CT
Costumer Associate
10.2022 - 11.2023
Job overview
- Assisted clients in placing orders and processing different payment methods
- Resolved costumer issues and always provided excellent costumer service
- Input HVAC, Refrigeration and Plumbing data into system to organize inventory, orders, returns and deliveries
- Accurately filed and indexed inventory reports and costumer claims
- Proactively followed and completed all complex company policies and procedures.
- Updated existing records with new information received from various sources.
- Processed and sent invoices, adjustments and credit memos to customers.
WalgreensDarien, CT
Shift Lead
09.2021 - 10.2022
Job overview
- Engaged in greeting costumers and offering assistance with products and services
- Resolved costumer issues and ensured a positive costumer experience
- Assisted store management in reviewing orders, evaluating and developing displays, maintaining accurate inventory, responsible for registering all sales, bookkeeping, and cash reports
- Served as a liaison between store management and floor team members by effectively communicating and assigning tasks when store management is not present.
- Assisted in the training of new employees.
- Managed store operations during absence of Store Manager.
Mecha Noodle BarStamford, CT
Restaurant server
10.2019 - 10.2021
Job overview
- Provided excellent customer service to, communicated effectively with kitchen staff to reduce wait times, multitasked, and deliver food to costumers
- Responsible for transactions, keep the restaurant clean while in service and after hours
- Communicated with management regarding on hand inventory and assisted in manufacturer orders.
- Responded to customer inquiries about menu items or services offered by the restaurant.
Education
Goodwin University
Welder Technology Degree
06.2022
Westhill High School
01.2016
Skills
- Persuasive Communication
- Customer Services
- Conflict Resolution
- Inventory Control
- Guest Relations Management
- Dependable and Responsible
- Multitasking
- Verifying Data Accuracy
- Professional and Mature
- Document Preparation
- Excellent data entry skills using Microsoft Excel, Microsoft Word, Microsoft Office
Languages
Timeline
Costumer Associate
Bell Simons Company
10.2022 - 11.2023
Shift Lead
Walgreens
09.2021 - 10.2022
Restaurant server
Mecha Noodle Bar
10.2019 - 10.2021
Goodwin University
Welder Technology Degree
Westhill High School
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