Alex Reith
Philadelphia,PA
Summary
Strategic restaurant operations leader and consultant with over 10 years of experience managing high volume, multi unit, cafes, and full service restaurants in the greater Philadelphia region
Overview
1
1
Certification
7
7
years of professional experience
Work History
Cafe Consultant
Multiple Employers
Philadelphia, PA
01.2022 - Current
- Assisted in identifying sales growth opportunities for locally founded coffee chain across brick and mortar and catering operations
- Directed restaurant bar program to profitability in preparation for sale estimated at over four million dollars
- Launched multimillion dollar full service culinary production and operation program in high school and college
- Demonstrated knowledge of industry practices food safety compliance, city and state health codes, L & I, and alcohol regulations
Operations Manager
PJ Clarke's
Philadelphia, PA
10.2024 - 10.2025
- Collaborated with senior leadership to open a second concept with daily sales exceeding $20,000
- Onboarded new employees through personalized training schedules and continuous feedback to ensure successful integration into team
- Updated training materials and cleaning schedules, along with dynamic shift notes, to establish and uphold operational standards
- Created and executed special event promotions, including menu development and pricing, to enhance customer traffic and drive sales
Acting GM
Patchwork at Hyatt
Philadelphia, PA
11.2022 - 05.2024
- Directed all FOH, bar, and banquet operations generating up to $10,000 in daily restaurant sales and upwards of $50,000 for events
- Supervised 6-20 FOH and BOH employees, optimized scheduling based on hotel occupancy, and managed payroll to support operational efficiency
- Partnered with Executive Chef on menu revisions and performance metrics to align with and often exceed corporate benchmarks
- Increased vendor margins by sourcing local and national suppliers and optimizing beverage costs to achieve 11% LBW cost
- Developed and implemented SOPs that streamlined onboarding and enhanced service consistency
Multi-Unit General Manager
Saxby's
Philadelphia, PA
08.2021 - 01.2022
- Managed operations and profitability for 3 locations, planning reopening of 2 additional sites to enhance revenue potential
- Navigated all employee onboarding, training, HR responsibilities, and payroll along with effective scheduling to hit labor goals
- Navigated transition to new POS, facilitating company-wide training to ensure smooth implementation
- Increased foot traffic through local marketing initiatives and in-store promotions, fostering community engagement
GM
Capriccio Cafe & Bar
Philadelphia, PA
06.2019 - 08.2021
- Managed special events and seasonal menu creation while overseeing construction of new 8-seat bar to enhance guest experience
- Developed vendor relationships to enhance product quality and optimize cost efficiency
- Oversaw day-to-day operations, including scheduling, inventory management, and cash handling to ensure smooth business function
Education
Comm. College of Phila.
Philadelphia, PASarah Lawrence
Sarah Lawrence, NYSkills
- P&L management
- Multi-Unit Management
- Menu development
- Promotional Campaigns
- Vendor Relations
- Food safety compliance
- Inventory management
- Cost Control
- POS & Cloud Systems
- Guest Experience Optimization
- Training & Onboarding
- Team Development
- Staff development
- Leadership & Communication
- Culinary Events
Certification
- ServSafe Certified
- Ramp Certified
- Best in Service at Walt Disney World
Volunteer Experience
- The Franklin Institute, Philadelphia, PA
- The Philadelphia Zoo, Philadelphia, PA
- Paws Animal Shelter, Philadelphia, PA
Previous Employers
- The Franklin Institute, Philadelphia, PA
- The Philadelphia Zoo, Philadelphia, PA
- Paws Animal Shelter, Philadelphia, PA
Timeline
Operations Manager
PJ Clarke's
10.2024 - 10.2025
Acting GM
Patchwork at Hyatt
11.2022 - 05.2024
Cafe Consultant
Multiple Employers
01.2022 - Current
Multi-Unit General Manager
Saxby's
08.2021 - 01.2022
GM
Capriccio Cafe & Bar
06.2019 - 08.2021
Comm. College of Phila.
Sarah Lawrence