Hi, I’m
ALEX RENE SANTOS
Eagle Pass
Each problem that I solved became a rule, which served afterwards to solve other problems.
Rene Descartes
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
10
years of professional experience
Work History
Peter Piper Pizza Inc
Team Member
06.2023 - Current
Job overview
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Our Lady of Refuge Church
Church Youth Leader
04.2017 - Current
Job overview
- Coordinated activities with youth and teenagers for various purposes, including worship, volunteer work, community outreach and education
- Coordinated special events such as holiday gatherings to boost community interest
- Completed frequent repair work on the church's facilities and kept the grounds in pristine condition
- Prayed with students and youth members of the church, sang devotional songs and counseled using honed Biblical exegesis and teaching skills
- Developed creative ways to increase youth involvement in all ministry programs, services and special events throughout the Church
- Introduced activities that engaged imagination, developed spiritual and ethical resources and deepened knowledge of global religious landscapes
- Demonstrated ministerial leadership through presence, counsel and support to youth and families and engaged all church visiting young people to contribute openly in various projects
Chick-fil-A
Hospitality Captain
05.2021 - 10.2022
Job overview
- Remained calm, composed and polite to deescalate aggressive customer behavior
- Made informed decisions under stressful circumstances
- Interacted with guests to offer assistance and handle diverse problems related to hospitality services
- Engaged with customers to understand needs, resolve issues and answer questions concerning certin situations
- Served as friendly first point of contact for customer inquiries
- Managed time by prioritizing workload and juggling multiple tasks simultaneously
A Tu Salud
Community Service Volunteer
04.2015 - 05.2021
Job overview
- Led service projects to meet needs of local cancer patients that are struggling financially
- Kept facilities and grounds clean and professional to support organizational mission
- Communicated with individuals to keep a positive atmosphere so that the goals may be reached efficiently
- Contributed to special outreach events to bring in support for participants
Education
Sul Ross State UniversityAlpine, TX
Bachelor in Criminal Justice from Law Enforcement
07-2025
Southwest Texas Junior CollegeUvalde, TX
Associate of Science from General Studies
12-2023
Southwest Texas Junior CollegeUvalde, TX
Associate of Arts from General Studies
08-2023
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Following instructions
- Leadership qualities
- Goal setting and achievement
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Team Member
Peter Piper Pizza Inc
06.2023 - Current
Hospitality Captain
Chick-fil-A
05.2021 - 10.2022
Church Youth Leader
Our Lady of Refuge Church
04.2017 - Current
Community Service Volunteer
A Tu Salud
04.2015 - 05.2021
Sul Ross State University
Bachelor in Criminal Justice from Law Enforcement
Southwest Texas Junior College
Associate of Science from General Studies
Southwest Texas Junior College
Associate of Arts from General Studies
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