Alex Reyes
Kennewick,WA
Summary
Dedicated customer service professional with experience in fast-paced retail and service environments. Skilled in assisting customers, handling cash accurately, supporting team operations, and learning new systems quickly. Known for strong communication, attention to detail, and a reliable, positive work ethic.
Overview
5
5
years of professional experience
Work History
Assistant
Mister Car Wash
Kennewick, WA
05.2024 - Current
- Assisted in daily operations by managing customer interactions and maintaining service quality.
- Learned and applied safety protocols to ensure a secure working environment for staff and customers.
- Provided administrative support by coordinating schedules and logistics for operational activities.
- Contributed to customer satisfaction by addressing inquiries promptly and resolving issues effectively.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Guest Service Specialist
Mister Car Wash
Kennewick, WA
09.2022 - 05.2024
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in maintaining cleanliness and organization of service areas to enhance customer experience.
- Collaborated with team members to ensure efficient workflow during peak service hours.
- Utilized point-of-sale systems to process transactions and manage cash handling effectively.
Team Member
Kentucky Fried Chicken
Kennewick, WA
09.2021 - 09.2022
- Prepared and assembled food items according to established recipes and standards.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Provided excellent customer service by efficiently taking orders and handling transactions.
- Collaborated with team members to meet peak demand during busy service periods.
Sales Associate
Walmart
Kennewick, WA
01.2021 - 09.2021
- Assisted customers in locating products and provided product knowledge.
- Maintained clean and organized sales floor to enhance customer experience.
- Operated cash registers efficiently, processing transactions accurately.
- Collaborated with team members to restock shelves and manage inventory levels.
Education
Associate of Science -
Columbia Basin College
Pasco, WAHigh School Diploma -
Kamiakin High School
Kennewick, WA06.2022
Skills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Office administration
- Administrative tasks
- Conflict resolution
- Flexibility and adaptability
- Multitasking and organization
- Strong customer service and communication
Timeline
Assistant
Mister Car Wash
05.2024 - Current
Guest Service Specialist
Mister Car Wash
09.2022 - 05.2024
Team Member
Kentucky Fried Chicken
09.2021 - 09.2022
Sales Associate
Walmart
01.2021 - 09.2021
Associate of Science -
Columbia Basin College
High School Diploma -
Kamiakin High School