Summary
Overview
Work History
Education
Skills
Timeline
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Alex Rodriguez

The Bronx

Summary

Proven track record in enhancing customer experiences and streamlining service operations at All Town Fresh. Expert in cash handling and customer complaint resolution, boosting satisfaction levels. Skilled in merchandise restocking and maintaining high standards of cleanliness, ensuring a welcoming environment. Demonstrates exceptional guest services and adept problem-solving abilities, contributing to team success. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.

Overview

2
2
years of professional experience

Work History

Customer Service Cashier

All Town Fresh
04.2024 - 07.2024
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Redeemed coupons to discount purchases.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Stocker

Walmart
02.2024 - 04.2024
  • Greeted customers and directed to requested products.
  • Maintained effective team member communication.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Monitored inventory levels in stockrooms and alerted management to any discrepancies.
  • Alternated goods in inventory by observing first-in and first-out approach.
  • Maintained stockroom records and generated reports for management.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.

Cold Food Prep

Constellation
10.2022 - 06.2023
  • Portioned out food and measured ingredients properly to prepare recipes.
  • Assisted preparation of food plates, overseeing quality, and appearance.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Complied with food safety, hygiene and sanitation regulations for safe food preparation.

Education

High School Diploma -

Urban Dove Team Charter School 2
The Bronx, NY
09.2019

Skills

  • Guest Services
  • Cash Handling
  • Drawer management
  • Payment Collection
  • Customer Complaint Resolution
  • Customer Service
  • Product Merchandising
  • Merchandise Restocking

Timeline

Customer Service Cashier

All Town Fresh
04.2024 - 07.2024

Stocker

Walmart
02.2024 - 04.2024

Cold Food Prep

Constellation
10.2022 - 06.2023

High School Diploma -

Urban Dove Team Charter School 2
Alex Rodriguez