Alex Rodriguez
SOMERSET
Summary
Detail-oriented Tow Truck Operator with proven skills in vehicle recovery, towing procedures, and customer service. Committed to ensuring safety and efficiency in every operation. Dedicated Tow Truck Operator with extensive experience in roadside assistance and mechanical repairs. Known for quick response times and effective problem-solving skills, enhancing customer satisfaction and operational efficiency. Experienced Mechanic with knowledge of many different vehicle brands
Overview
11
11
years of professional experience
1
1
Certification
Work History
Tow Truck Operator
Riches Towing & Service
North Brunswick
03.2025 - Current
- Operated tow truck to transport vehicles safely and efficiently.
- Responded to service calls promptly and assessed vehicle needs.
- Coordinated with dispatch to ensure timely arrival at job sites.
- Conducted routine inspections and maintenance on towing equipment.
- Assisted customers with vehicle recovery and provided support during accidents.
- Documented service records and completed necessary paperwork for each job.
- Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
- Loaded vehicles onto flatbeds or dollies in accordance with safety procedures.
- Operated light-duty wreckers to transport motor vehicles including cars, vans, trucks and buses.
- Assisted customers with jumpstarts, tire changes, fuel delivery, lockouts and winch outs.
Tow Truck Operator/Mechanic
Taylors Towing&Recovery
North Brunswick
03.2024 - 03.2025
- Operated tow truck to transport vehicles safely and efficiently.
- Responded promptly to service calls and provided roadside assistance.
- Conducted inspections of towing equipment for safety compliance.
- Communicated with dispatch to coordinate towing routes and schedules.
- Assisted customers with vehicle recovery and towing procedures.
- Adhered to traffic regulations and towing protocols during operations.
- Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments.
- Loaded vehicles onto flatbeds or dollies in accordance with safety procedures.
- Operated light-duty wreckers to transport motor vehicles including cars, vans, trucks and buses.
- Inspected vehicles to identify mechanical issues and necessary repairs.
- Performed routine maintenance, including oil changes and tire rotations.
- Repaired engines, brakes, and transmissions following manufacturer specifications.
Service Technician
Karp Automotive
Rockville Centre
09.2017 - 03.2024
- Kia, GM, Volvo, Saab technician
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Performed routine maintenance and repairs on various automotive systems.
- Collaborated with team members to ensure efficient workflow and service delivery.
- Disassembled and inspected engine components for wear and damage.
- Rebuilt engines using precision tools and equipment to meet specifications.
- Replaced worn or damaged parts such as pistons, bearings, valves, gaskets, and seals.
- Performed maintenance on transmission systems such as replacing fluids, filters, seals, gaskets.
- Removed transmissions, diagnosed problems and repaired components.
- Used Dealer track to record notes and run flat rate time
Tow truck operator/Mechanic
Wayside Auto Body
Queens
06.2014 - 09.2017
- Operated various tow trucks to transport vehicles safely and efficiently.
- Conducted vehicle inspections to ensure compliance with safety regulations.
- Assisted customers with roadside assistance and provided clear communication.
- Collaborated with law enforcement during accident scenes for safe vehicle recovery.
- Documented towing transactions and maintained accurate records for billing purposes.
- Diagnosed mechanical issues in vehicles using advanced diagnostic tools.
- Performed routine maintenance, including oil changes and tire rotations.
- Repaired and replaced faulty components, ensuring vehicle safety and performance.
- Maintained accurate records of repairs and services performed on vehicles.
- Advised customers on vehicle care and preventative maintenance procedures.
- Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
Education
High School Diploma -
New Design High School
350 Grand St, New York, New York 1000206-2015
Skills
- Vehicle recovery
- Towing procedures
- Equipment maintenance
- Mechanical repairs
- Customer service
- Problem solving
- Flatbed experience
- Winch operation
- Heavy equipment operation
- Vehicle inspection
- Vehicle maintenance and repair
- Basic vehicle maintenance
Certification
- Kia Certified Technician
- GM certified Technician
- BMW certified Technician
Timeline
Tow Truck Operator
Riches Towing & Service
03.2025 - Current
Tow Truck Operator/Mechanic
Taylors Towing&Recovery
03.2024 - 03.2025
Service Technician
Karp Automotive
09.2017 - 03.2024
Tow truck operator/Mechanic
Wayside Auto Body
06.2014 - 09.2017
High School Diploma -
New Design High School