Alex Rodriguez
Phoenix,AZ
Summary
I am a dedicated Junior Counselor with well-developed skills in my role. I have both individual skills and group skills that help me ensure that anyone I talk to can get the help they need to start their future at GCU
Overview
2
2
Languages
4
4
years of professional experience
Work History
Junior Counselor
Grand Canyon Education
Phoenix, AZ
08.2025 - Current
- Advised students on academic pathways and program options at Grand Canyon Education.
- Guided applicants through enrollment steps and required documentation.
- Explained university policies, deadlines, and support services to students.
- Coordinated follow-up calls and emails with prospective learners.
- Resolved routine concerns with clear communication and active listening.
- Used compassion and counseling expertise to help cultivate positive, memorable relationships.
- Documented student interactions in counseling and enrollment systems.
Worker
Dunkin Donuts
Alsip, Illinois
07.2022 - 05.2025
- Served guests at counter and drive-thru with friendly, accurate service.
- Operated POS system to efficiently process orders and manage cash transactions.
- Assisted teammates during peak hours by clearly communicating customer requests.
- Stocked cups and lids to ensure availability during peak hours., lids, donuts, and food supplies during busy shifts.
- Replenished pastry cases and display shelves with fresh Dunkin Donuts products.
- Cleaned workstations and dining areas to maintain hygiene standards and readiness., dining areas, and equipment to maintain store readiness.
- Followed food safety, sanitation, and beverage handling procedures daily.
Education
Bachelors degree - Marketing And Advertising
Grand Canyon University
Phoenix, Arizona12-2026
Skills
- Student advising
- Active Listening
- Communication
- Conflict resolution
- Empathy
- Time management
- Adaptability
- Microsoft Excel
- Problem-solving
- Interpersonal communications
- Professionalism
- Responsible
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Junior Counselor
Grand Canyon Education
08.2025 - Current
Worker
Dunkin Donuts
07.2022 - 05.2025
Bachelors degree - Marketing And Advertising
Grand Canyon University