Alex Salamanca

Kroger Career Highlights

• Multiple roles that demonstrated growth and personal development accomplishments
• Started as bagger, then held roles that included department manager, assistant manager, area manager in charge of deli bakery for district and now store leader at high volume store
• Nominated twice in 2015 and 2022 to attend great people review day. This is recognition for few hand picked high performers in Houston Division selected from large pool of associates that include members of management at all 108 stores and corporate office
• Retention have been consistently ranked at #1 or #2 in division and was recognized in 2021 as best turnover improvement in division and #2 in division for overall turnover of 35.5%
• Store #309 has been recognized for excellent pick up metrics such as Fill Rate and wait time which Store #309 was #1 in 2022
• We have also developed multiple leaders for district that have been promoted to higher roles in district 2.
• Under my leadership, Store #309 was recognized with letter from Kroger Co. CEO Rodney McMullen in 2022 for delivering on all 5 out of 5 full fresh and friendly behaviors in 2022

Day to day functions in current role

• Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer
• Controlled costs consistently to effectively eliminate waste and increase profits
• Ensure store staffing, accountability and retention
• Elevated team to be trained and up to date on current on best practices, sanitation behaviors, food safety behaviors, freshness and standards
• Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture
• Part of district mentorship committee to ensure district is staffed on key positions such as leads and department heads to replenish bench
• Managed supply chain by ordering products from suppliers, negotiating prices and requiring on-time delivery

• Oversaw district-wide employee training, ensuring up-to-date knowledge of food safety protocols, best practices, and new procedures
• Orchestrated effective merchandising of products in alignment with weekly sales, enhancing product visibility and customer engagement
• Strategically managed staffing needs, cultivating a skilled pool of deli and bakery managers for seamless operational continuity
• Directed recruitment and training efforts to maintain skilled teams of bakers, cake decorators, coffee baristas, and cheese shop leads
• Conducted store visits, providing actionable feedback to enhance deli/bakery offerings, customer experiences, and operational efficiency
• Established strong communication channels, relaying information between stores and corporate offices, addressing concerns, and implementing corporate directives
• Applied creative problem-solving skills to troubleshoot issues and optimize processes, contributing to improved district-wide performance
• Ensured district profitability through effective shrink reduction strategies, increased sales of fresh foods, and delivering exceptional customer satisfaction
• Delivered and facilitated training sessions, equipping teams with the necessary skills to maintain high standards and consistently deliver quality service