Alex Santos
Pomona,NY
Summary
Dedicated Finance major with expert team leadership, planning and organizational skills built during successful career. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Eager to apply my skills and passion for finance in a hands-on internship role to drive tangible results and enhance my professional growth.
Overview
3
3
years of professional experience
Work History
Manager
Zumiez
08.2022 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Skateboard Instructor
Reactive Skateboarding
05.2021 - Current
- Improved student comprehension by incorporating diverse teaching methods and materials.
- Boosted student performance by providing individualized support and targeted feedback.
- Increased student motivation by developing engaging lesson plans that catered to various learning styles.
Crew Member
Chipotle Grill
06.2022 - 08.2022
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Server
Calabria Pizza
09.2021 - 03.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Finance
Suny New Paltz
1 Hawk Dr, New Paltz, NY 1256105.2026
Skills
- Business Planning
- Effective Communication
- Organizational Skills
- Workforce Management
- Strategic Planning
- Team Leadership
- Sales Techniques
Languages
Spanish
Professional Working
Timeline
Manager
Zumiez
08.2022 - Current
Crew Member
Chipotle Grill
06.2022 - 08.2022
Server
Calabria Pizza
09.2021 - 03.2022
Skateboard Instructor
Reactive Skateboarding
05.2021 - Current
Finance
Suny New Paltz