Alex Schonauer
Seattle,WA
Overview
3
3
years of professional experience
Work History
Customer Success Manager and Brand Ambassador
Master Tour
Chicago, IL
04.2023 - Current
- Developed customer success strategies to enhance client satisfaction and retention.
- Collaborated with cross-functional teams to address customer needs and concerns.
- Created training materials for clients on product features and best practices.
- Analyzed customer feedback to identify trends and improve service delivery.
Volunteer
Garfield Conservatory
Chicago, IL
07.2024 - 08.2025
- Assisted visitors in exploring plant collections and exhibits.
- Maintained cleanliness and order in indoor and outdoor spaces.
- Collaborated with staff to plan seasonal events and activities.
- Supported plant care by watering, pruning, and monitoring growth health.
- Helped with prep, set up, and breakdown of community and public events.
Shop Monitor and Fellow
Spudnik Press
Chicago, IL
08.2023 - 08.2025
- Assisted in setup and maintenance of printing equipment.
- Trained studio guests and members on operational procedures and equipment usage.
- Managed inventory of supplies and materials for printing processes.
- Prepared screens by applying emulsion and exposing them to light.
- Mixed inks to achieve desired colors and consistency for printing jobs.
Education
Bachelor in Fine Arts - Print Media, Photography, And Drawing
School Of The Art Institute Of Chicago
Chicago, IL05.2022
Skills
- Adaptability
- Time management
- Attention to detail
- Commercial awareness
- Problem-solving and initiative
- Training and facilitation
- Effective communication
- Plant care
- Garden maintenance
- Propagation methods
- Greenhouse operations
Timeline
Volunteer
Garfield Conservatory
07.2024 - 08.2025
Shop Monitor and Fellow
Spudnik Press
08.2023 - 08.2025
Customer Success Manager and Brand Ambassador
Master Tour
04.2023 - Current
Bachelor in Fine Arts - Print Media, Photography, And Drawing
School Of The Art Institute Of Chicago