Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Alex Schons

Crete,USA

Summary

Versatile and goal-oriented, I honed my leadership and customer service expertise at Zarlengo's Italian Ice & Gelato, ensuring product accessibility and resolving customer issues with professionalism. My adaptability and problem-solving abilities contributed significantly to maintaining high-quality standards under tight deadlines. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Qualified Life Guard with solid background in water safety and emergency response. Proven track record of maintaining safe environment for swimmers and performing successful rescues. Demonstrated ability to work effectively under pressure and collaborate with team members to ensure safety compliance.

Experienced with managing inventory and coordinating shipments. Utilizes organizational skills to ensure accurate record-keeping and efficient processing. Track record of maintaining seamless operations and adapting to changing demands.

Overview

6
6
years of professional experience

Work History

Life Guard

MetroLagoons - Mirada
03.2024 - Current
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Responded to emergency situations in a timely, efficient manner.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Administered first aid and CPR, ensuring rapid response to accidents.

RECEIVING & DELIVERING

Meats by Linz
12.2022 - 01.2024
  • Worked with coworkers to complete tasks.
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
  • Responded quickly to meet customer needs and resolve problems.
  • Committed to delivering excellent customer service while working in a fast-paced environment.
  • Provided efficient and courteous service to customers at all times.
  • Met deadlines while maintaining high-quality deliverables.

SALES CLERK

Zarlengo's Italian Ice & Gelato
05.2019 - 08.2022
  • Organized inventory shelves to ensure products were easily accessible for customers.
  • Assisted co-workers during busy periods or when help was needed in other departments.
  • Demonstrated knowledge of store merchandise by providing detailed product information to customers.
  • Adhered to company policies and procedures while attending to customer needs.
  • Maintained cleanliness of work area throughout shift by performing regular cleaning tasks.
  • Performed daily opening, closing duties such as counting register funds, setting up, breaking down display racks.
  • Provided knowledgeable advice on product selection based on customer preferences.
  • Resolved conflicts between customers and other employees in a professional manner.
  • Developed customer service skills while assisting customers with inquiries and resolving complaints.
  • Tracked stock levels to ensure availability of desired products.
  • Processed returns in accordance with store policies and procedures.
  • Operated cash registers efficiently to accurately calculate customer payments and issue correct change.
  • Initiated special orders for out-of-stock items upon request from customers.

Education

Bachelor of Science - Biology, Chemistry Minor

Saint Leo University
St. Leo, Florida
12.2026

Skills

  • Supervision
  • Leadership
  • First Aid
  • Patience and Empathy
  • Team Collaboration
  • Customer Service
  • Management Skills
  • Adaptability
  • Flexibility
  • Problem Solving
  • Strong Communicator

LANGUAGES

Latin
Beginner

Timeline

Life Guard

MetroLagoons - Mirada
03.2024 - Current

RECEIVING & DELIVERING

Meats by Linz
12.2022 - 01.2024

SALES CLERK

Zarlengo's Italian Ice & Gelato
05.2019 - 08.2022

Bachelor of Science - Biology, Chemistry Minor

Saint Leo University
Alex Schons