Alex Segura
Las Vegas,NV
Summary
Proactive House Manager skilled in problem resolution and community involvement. Focused on enhancing resident experiences through effective daily operations and structured engagement activities.
Overview
1
1
year of professional experience
Work History
House Manger
Sunrise House Sober Living
Las Vegas, Nevada
09.2025 - Current
- Managed daily operations of sober living environment for residents.
- Organized community meetings to foster resident engagement and support.
- Facilitated conflict resolution among residents to promote harmony.
- Assisted in developing house rules and guidelines for residents.
- Scheduled activities to encourage participation and personal growth.
- Established standards for cleanliness, hygiene, and orderliness throughout the house.
- Developed systems for efficient management of daily operations in the house.
- Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
Call Center Representative
Precision Opinion
Las Vegas, Nevada
04.2026 - 08.2026
- Managed high volume of outbound calls effectively and efficiently.
- Navigated through computer systems to review information and respond appropriately to callers.
- Maintained strong call control and quickly worked through scripts to address problems.
Education
High School Diploma -
Edcouch-Elsa High School
Elsa, TX06-2016
The University of Texas Rio Grande Valley
Edinburg, TXSkills
- Intake processing
- Regulatory compliance
- Conflict resolution
- Problem resolution
- Community engagement
- Quality service
- Customer relationship management
- Call handling
- Organizational skills
- Team leadership
- Skill building
- Active listening
Timeline
Call Center Representative
Precision Opinion
04.2026 - 08.2026
House Manger
Sunrise House Sober Living
09.2025 - Current
High School Diploma -
Edcouch-Elsa High School
The University of Texas Rio Grande Valley