Alex Short
Summary
Organized and dependable employee who is willing and eager to learn and continue learning. Positive attitude, professional, team player and CPR certified. Highly committed to complete any task timely and with quality results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Quality Manager
Hiland Dairy Foods
12.2022 - Current
- Enhanced customer satisfaction by monitoring and addressing customer complaints promptly and efficiently.
- Provided training to employees on best practices in quality management, safety while fostering a culture of excellence within the organization.
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Managed, developed and archived quality documentation, procedures and participated in internal and external quality audits.
- Cultivated positive rapport with fellow employees to boost company morale
Production Manager
Hiland Dairy Foods
02.2020 - Current
- Identify and resolve production issues.
- Prepared and maintained production reports
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
- Evaluated employee performance and provided feedback and training as needed.
- Coordinated with other departments to align production with customer requirements.
Laboratory Technician
Hiland Dairy Foods
10.2018 - Current
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Increased and optimizing workflow and efficient use of resources.
- Prepared detailed documentation for each experiment, facilitating effective communication of results to colleagues and the corporate management.
- Performed routine lab and department maintenance to keep area clean, orderly, and in working order.
- Trained new associates in laboratory procedures and standards.
Education
Bachelor of Science - Biology
University of Arkansas-Fort Smith
Fort Smith, AR05.2018
Skills
- Detail Oriented
- Documentation Control
- Regulatory Compliance
- Quality Management Systems
- Project Management
- Internal Auditing
- Computer Skills
- Work Planning and Prioritization
Certification
- BLS CPR Certification 2-15-23 / 2-2025
- FSMA/Internal Adulteration Certification (2022)
- PCQI Certification (2020)
Timeline
Quality Manager
Hiland Dairy Foods
12.2022 - Current
Production Manager
Hiland Dairy Foods
02.2020 - Current
Laboratory Technician
Hiland Dairy Foods
10.2018 - Current
Bachelor of Science - Biology
University of Arkansas-Fort Smith