Alex Stanic
New York,NY
Summary
Customer-focused professional with over one year of experience in high-volume retail and hospitality environments. Skilled in providing exceptional service, managing operations, and maintaining a secure and welcoming atmosphere. Demonstrated ability to supervise operations, assist guests, and act as the primary point of contact for staff and clients. Proficient in cash handling, POS systems, and conflict resolution, with strong communication, attention to detail, and time management skills. Seeking to leverage my hands-on experience to provide top-tier concierge and doorperson service in a residential or commercial setting.
Overview
3
3
years of professional experience
Work History
Primary Key Holder
The Shops of SoHO
New York, NY
01.2026 - Current
- Opened and closed the store, ensuring smooth operations and readiness for staff and customers.
- Managed cash drawers, end-of-day reconciliation, and deposit preparation.
- Acted as the point of contact for staff and customers in the absence of management.
Commissioned Sales Associate
The Shops of SoHo
New York, NY
02.2025 - Current
- Assisted guests with inquiries, purchases, and requests, providing courteous and attentive service.
- Maintained a clean, organized, and welcoming environment for visitors and staff.
- Monitored customer activity to ensure a safe and secure store environment.
- Handled deliveries, restocked merchandise, and organized workspaces efficiently.
- Managed multiple tasks simultaneously while maintaining professionalism and attention to detail.
Front of House Employee / Cashier
Piccolo Trattoria
New York, New York
07.2023 - 08.2023
- Provided friendly and professional assistance to guests, responding promptly to questions and concerns.
- Maintained organized service areas and coordinated with team members to ensure smooth operations.
- Assisted with handling deliveries, stocking supplies, and organizing workspaces for optimal workflow.
- Maintained a professional presence while performing multiple tasks in a fast-paced environment.
Education
BBA - Finance
Baruch College (CUNY)
New York, New York01-2028
High School Diploma -
The Clinton School (M260)
New York, NY01-2024
Skills
- Workplace Organization & Cleanliness
- Security
- Package & Delivery Management
- Conflict Resolution & Problem Solving
- Customer Service & Guest Relations
- Time Management & Reliability
- Multitasking in Fast-Paced Environments
- Cash Handling & POS Systems
- Communication & Interpersonal Skills
- Store Opening & Closing Procedures
Languages
English
Native/ Bilingual
Serbian
Native/ Bilingual
Spanish
Limited
Timeline
Primary Key Holder
The Shops of SoHO
01.2026 - Current
Commissioned Sales Associate
The Shops of SoHo
02.2025 - Current
Front of House Employee / Cashier
Piccolo Trattoria
07.2023 - 08.2023
BBA - Finance
Baruch College (CUNY)
High School Diploma -
The Clinton School (M260)