Summary
Overview
Work History
Education
Skills
Websites
Languages
References
Timeline
Generic

ALEX STEPHEN

New Hyde Park

Summary

Motivated and detail-oriented professional with a strong background in healthcare administration, business operations, and client services. Demonstrated expertise in patient access services, scheduling, and electronic medical records. Adept at working in high-pressure environments, delivering outstanding service, and streamlining administrative processes.

Overview

10
10
years of professional experience

Work History

CEO & Founder

A1 Exotics LLC
Long Island
06.2019 - Current
  • Launched and operate a luxury and exotic transportation company providing high-end vehicles for weddings, proms, special events, and VIP clientele
  • Manage all business functions including marketing, scheduling, client communications, staffing, and vendor partnerships
  • Built a strong client base through strategic networking, professional service, and word-of-mouth referrals
  • Oversee logistics, fleet maintenance, and compliance with insurance and licensing regulations
  • Lead a team of drivers and coordinators while ensuring five-star customer satisfaction and brand growth

Patient Access Service Representative

Wyckoff Heights Medical Center
Brooklyn
07.2021 - 10.2024
  • Scheduled patient registrations, discharges, and follow-ups, ensuring timely and accurate documentation
  • Collected and verified insurance information, securing required referrals and authorizations
  • Processed registrations using multiple EMR and scheduling platforms, adhering to HIPAA guidelines
  • Conducted patient interviews and performed administrative intake duties with professionalism and empathy
  • Collaborated with interdisciplinary teams to optimize workflow and improve patient experience

Auto Mechanic Helper

J&J Auto Towing and Repair
Hicksville
02.2015 - 03.2019
  • Cleaned, lubricated, and adjusted various parts of the vehicle's engine system.
  • Followed detailed instructions provided by Auto Mechanics when assisting with repairs.
  • Performed basic maintenance tasks such as oil changes, tire rotations, and brake repairs.
  • Communicated effectively with coworkers about job progress status updates.

Education

Business Administration

SUNY Old Westbury
Old Westbury, NY
05-2026

Certified Pharmacy Technician -

ABC Training Center
The Bronx, NY
02.2021

Business Analyst Certificate -

H2K Infosys
Alpharetta, GA
11.2020

Certified Automotive Technologist -

Lincoln Technical Institute
Whitestone, NY
06.2020

Skills

  • Patient registration and intake
  • Electronic medical records
  • Insurance verification and authorization
  • Customer service excellence
  • Team leadership and collaboration
  • Business development and client relations
  • Scheduling and logistics
  • Data entry accuracy
  • Problem solving
  • High-pressure decision-making
  • Communication skills
  • Problem-solving skills
  • Organization and time management skills

Languages

English
Professional
Spanish
Professional
Malayalam
Professional
Hindi
Professional

References

Cherian John 

516-297-4899

Eapen George 

718-753-4772

Philip Joseph

516-352-1660

Timeline

Patient Access Service Representative

Wyckoff Heights Medical Center
07.2021 - 10.2024

CEO & Founder

A1 Exotics LLC
06.2019 - Current

Auto Mechanic Helper

J&J Auto Towing and Repair
02.2015 - 03.2019

Business Administration

SUNY Old Westbury

Certified Pharmacy Technician -

ABC Training Center

Business Analyst Certificate -

H2K Infosys

Certified Automotive Technologist -

Lincoln Technical Institute

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