Stephanie LeeAnn Smith, RN, BSN
San Antonio,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, time management and problem-solving skills. Results-driven Registered Nurse and Business Owner with a forward-thinking and patient-oriented approach centered on patient company success and competitive growth.
A demonstrated record of success in building successful teams and managing profitable operations.
Detail-oriented, organized and dependable candidate, with proven success at managing multiple priorities and projects simultaneously with a high degree of accuracy. Accomplished employee and entrepreneur well-versed in assessing risk, developing solutions and implementing positive changes to achieve sustainability and growth in challenging market conditions. Adept at building and strengthening business and customer relationships. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Patient-oriented Nurse with 10 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
CEO & Founder, Certified Legal Nurse Consultant
Gatti&Associates, Certified Legal Nurse Consulting
11.2020 - Current
- Achieved company growth by implementing strategic plans and streamlining operations.
- Expanded market share through successful acquisitions and mergers.
- Developed a high-performance executive team for improved productivity and efficiency.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
- Established new revenue streams by identifying market opportunities and launching innovative products or services.
- Improved organizational structure by reallocating resources and redefining roles for greater efficiency.
- Drove profitability with thorough financial analysis and strategic decision making.
- Fostered strong relationships with industry partners to expand business opportunities.
- Ensured regulatory compliance by developing robust policies, procedures, and internal controls.
- Led successful turnaround efforts for underperforming divisions or subsidiaries, restoring profitability within tight timeframes.
- Secured financing for critical projects through negotiation of favorable loan terms with financial institutions or investors.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Established foundational processes for business operations.
- Identified new revenue generation opportunities to maximize bottom-line profitability.
- Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
- Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
- Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
- Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand.
- Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
- Procured and coordinated new resources to achieve sales targets within optimal timeframes.
- Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow.
- Directed market expansions to propel business forward, meet changing customer needs.
- Negotiated terms of business acquisitions to increase business base and solidify market presence.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Managed financial, operational and human resources to optimize business performance.
- Represented organization at industry conferences and events.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Initiated strategy to drive company growth and increase market share and profitability.
- Formulated and executed strategic initiatives to improve product offerings.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Cultivated company-wide culture of innovation and collaboration.
- Oversaw business-wide changes to modernize procedures and organization.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Monitored key business risks and established risk management procedures.
- Created succession plans to provide continuity of operations during leadership transitions.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Directed technological improvements, reducing waste and business bottlenecks.
- Communicated business performance, forecasts and strategies to investors and shareholders.
- Founded performance- and merit-based evaluation system to assess staff performance.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Oversaw divisional marketing, advertising and new product development.
- Devised and presented business plans and forecasts to board of directors.
- Enhanced client outcomes by providing comprehensive medical record analyses and identifying relevant issues for legal cases.
- Collaborated with attorneys to develop winning strategies for medical malpractice, personal injury, and product liability cases.
- Strengthened legal arguments by conducting thorough research on applicable standards of care and best practices in the nursing field.
- Improved case efficiency by streamlining the organization and summarization of complex medical records for attorney review.
- Assisted in drafting persuasive demand letters, utilizing expert knowledge of medical terminology and procedures.
- Facilitated communication between legal professionals and healthcare providers, ensuring accurate understanding of case details.
- Supported deposition preparation by creating detailed chronologies and summaries of key medical events related to cases.
- Identified potential expert witnesses based on their qualifications and areas of expertise, contributing to successful litigation outcomes.
- Provided valuable insights during settlement negotiations by analyzing the strengths and weaknesses of opposing parties'' medical arguments.
- Educated attorneys on nursing standard of care issues, resulting in more informed decision-making during case strategy development.
- Increased case success rates with thorough investigation into alleged deviations from accepted nursing practice standards.
- Developed comprehensive reports that outlined findings from medical record reviews, facilitating efficient case management processes.
- Prepared concise summaries of relevant research articles to support legal teams in developing evidence-based arguments.
- Served as a liaison between law firms and healthcare facilities to obtain necessary documents for ongoing investigations promptly and efficiently.
- Participated in trial preparation activities such as exhibit creation, witness coordination, and jury selection support.
- Bolstered attorney confidence in presenting medically-focused arguments through clear explanations of complex clinical information.
- Contributed to cost-effective resolution strategies by predicting potential pain points within each party''s positions early in the process.
- Elevated expert testimony credibility by meticulously vetting and preparing expert witnesses for trial.
- Ensured compliance with HIPAA regulations, safeguarding patient privacy during the legal process.
- Streamlined case management by staying apprised of industry trends, emerging technology in healthcare, and changes in nursing standards.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Managed patients recovering from medical or surgical procedures.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
- Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
- Provided comprehensive after-sales support, ensuring customer satisfaction and fostering long-term business relationships.
- Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
- Analyzed competitor activities and market trends, adjusting sales tactics accordingly for optimal results.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Organized time efficiently to maximize daily outreach efforts while also maintaining detailed records of all interactions in CRM system.
- Improved customer retention rates by addressing concerns proactively and providing exceptional service throughout the sales process.
- Negotiated contracts skillfully, securing favorable terms for both the company and its clients.
- Attended industry conferences and networking events regularly to stay updated on latest trends and establish valuable connections within the field.
- Developed customized presentations for prospective clients that highlighted key product features most relevant to their specific needs.
- Contributed towards creating a positive working environment with a focus on team collaboration and open communication.
- Evaluated sales performance regularly, identifying areas for improvement and implementing necessary adjustments to achieve set targets.
- Streamlined internal processes by providing feedback to management on customer needs, improving overall efficiency and productivity of the sales team.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Established new accounts through cold calling and personal visits to potential customers.
- Negotiated terms and contracts with clients to maintain profitable sales.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Built strong client rapport to establish diversified network of connections.
- Attended trade shows and conferences regularly to increase brand visibility.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Monitored competitor activities to maintain competitive advantage.
- Developed and implemented successful sales strategies to increase revenue in assigned territories.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Conducted market research and analysis to identify key customer segments.
- Utilized customer feedback to identify new product opportunities and market trends.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Built relationships with customers and community to promote long term business growth.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Quoted prices, credit terms and other bid specifications.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Met existing customers to review current services and expand sales opportunities.
- Attended monthly sales meetings and quarterly sales trainings.
- Set and achieved company defined sales goals.
- Negotiated prices, terms of sales and service agreements.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Presented professional image consistent with company's brand values.
- Contributed to team objectives in fast-paced environment.
- Recorded accurate and efficient records in customer database.
- Developed, maintained and utilized diverse client base.
- Consulted with businesses to supply accurate product and service information.
- Kept detailed records of daily activities through online customer database.
- Maintained current knowledge of evolving changes in marketplace.
- Contributed to event marketing, sales and brand promotion.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Built diverse and consistent sales portfolio.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Trained new employees on customer service, money handling and organizing strategies.
- Generated advertising brochure for vendor use.
- Improved client satisfaction by effectively managing multiple projects and consistently meeting deadlines.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
- Conducted thorough market research and analysis, providing valuable insights for client decision making.
- Assisted clients in navigating complex industry challenges, offering expert guidance and strategic recommendations.
- Provided ongoing support to clients post-implementation, ensuring long-term success of implemented solutions.
- Delivered high-quality presentations to stakeholders, effectively communicating project objectives and results.
- Managed client relationships through regular check-ins and updates on project progress.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Implemented best practices to optimize clients'' organizational performance, leading to improved operational efficiency.
- Negotiated contracts on behalf of clients, securing favorable terms that contributed to their overall success.
- Analyzed problematic areas to provide recommendations and solutions.
- Facilitated workshops with stakeholder groups to gain consensus on priorities and approaches for tackling identified issues or opportunities.
- Designed tailored training programs for employees at various levels within the organization, boosting overall skillsets.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Clinical Rehabilitation Specialist, RN, BSN
Methodist Specialty And Transplant Hospital
03.2017 - 05.2020
- Participated in discharge planning process with hospital and inpatient facility staff, ensuring adequate and appropriate disposition and post discharge plans
- Managed assigned workload within established performance standards
- Coordinated smooth transition and follow-ups from one level of care and service to another
- Provided all required documentation for the UR Nurse's information systems
- Participated in case conferences, clinical in-services, and other educational opportunities
- Recorded information in Claims Management system and communicated with the Claims Adjuster to process valid medical treatment requests for authorization per policy
- Coordinated care and provided written and verbal authorization for medical treatment per policy
- Maintained ongoing compliance with federal & state laws, hospital policy, insurance guidelines
- Ensured cost effective and quality patient care and utilization of medical resources by extensively pre- screening each patient prior to formal request for insurance authorization
- Established and promoted collaborative and effective relationships with physicians, families, vendors, review nurses from both private insurance and government funded medical assistance, along with any other members of the healthcare team.
- Enhanced patient mobility through targeted physical therapy exercises and adaptive equipment recommendations.
- Collaborated with interdisciplinary teams to ensure comprehensive treatment plans for optimal patient recovery.
- Educated patients and families on the importance of continued care, ensuring adherence to prescribed home exercise programs.
- Conducted thorough assessments to determine appropriate treatment goals and interventions for each patient.
- Participated in ongoing professional development opportunities, staying current with best practices in the field of rehabilitation.
- Reduced hospital readmission rates by closely monitoring progress and adjusting treatments as needed throughout the recovery process.
- Established strong rapport with patients and families, providing compassionate care throughout the rehabilitation process.
- Coordinated discharge planning efforts, ensuring seamless transitions from acute care settings to community-based services or long-term care facilities as necessary.
- Implemented evidence-based interventions to maximize functional gains and minimize complications related to chronic conditions or disabilities.
- Developed educational materials for both internal staff training purposes as well as external resources for patients and families.
- Served as a patient advocate, liaising between patients and healthcare providers to ensure all needs were met during the course of treatment.
- Conducted ongoing evaluations of program effectiveness, making recommendations for improvements in service delivery based on data-driven insights.
- Evaluated and screened patients to determine needs and provide necessary support.
- Executed and complied with policies regarding patient admission, care and records to maintain standards of excellence for patients and families.
- Maintained safe environment for 14-patient facility with continuous surveillance.
- Managed operations, finances and marketing for MSTH Inpatient Rehabilitation Hospital.
- Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
- Consulted with interdisciplinary teams to enhance coordination of care, establish medical clearance and determine optimal timing of further interventions.
- Evaluated diagnostic data to determine eligibility and needed services.
- Improved patient outcomes by developing customized rehabilitation plans tailored to individual needs.
- Streamlined documentation processes, resulting in increased efficiency and accuracy of patient records.
- Managed operations, finances and marketing of an Inpatient Physical Rehabilitation facility.
- Monitored patient care and implementation of policies and procedures.
- Coordinated community resources and secured referrals.
- Liaised with community partners to enhance employment opportunities for individuals with disabilities.
- Mobilized case management system to document service delivery and case progress.
Charge Nurse, Surgical Floor
North Central Baptist Hospital
01.2013 - 10.2017
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
- Managed and provided nursing care for 6-7 patients per shift on a 30-bed medical- surgical unit.
- Streamlined nursing workflows for increased efficiency and improved patient outcomes.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
- Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols. Reduced medication errors by establishing stringent medication administration procedures.
- Conducted performance evaluations for nursing staff, identifying areas for improvement and providing constructive feedback.
- Coordinated discharge planning, collaborating with patients, families, and healthcare providers to ensure seamless transitions of care.
- Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
- Organized regular meetings within the department to discuss process improvements or address any challenges faced by our team members.
- Contributed significantly towards Joint Commission accreditation compliance through regular audits, staff education and process improvement recommendations.
- Implemented effective resource management strategies by diligently tracking supply inventory levels and placing orders to replenish stock when needed.
- Assisted in development and implementation of new policies and procedures to improve healthcare quality.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Managed staffing schedules, ensuring adequate coverage while minimizing overtime expenses.
- Participated in quality improvement initiatives, contributing to the development of best practices within the department.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Implemented quality patient care techniques to align with safety, health, and organizational regulations.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Home Health Registered Nurse Case Manager
Encompass Home Health & Hospice
03.2016 - 04.2017
- Acted as resource for field staff, referral sources, physicians, patients and families for clinical issues and concerns.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life
- Interacted kindly and professionally with patients and families and displayed positive, outgoing attitude, built trust based on a continuance of safe and effective patient care resulting in establishment of long- term, professional relationships
- Monitored progress and documented any patient health status changes, keeping healthcare team updated and effectively using proper communication standards to request orders and ask for information in a timely manner
- Improved patient outcomes by implementing personalized care plans and closely monitoring progress.
- Collaborated with interdisciplinary team members for comprehensive patient assessments, resulting in tailored care strategies.
- Facilitated smooth transitions between healthcare settings by coordinating services and maintaining open communication with patients, families, and providers.
- Promoted patient self-management through health coaching and motivational interviewing techniques.
- Conducted ongoing evaluations of care plan effectiveness, making adjustments as needed to optimize results.
- Ensured regulatory compliance by adhering to federal, state, and agency guidelines in all aspects of home health nursing practice.
- Contributed to organizational goals by actively participating in performance improvement initiatives related to home health nursing practice.
- Supported family caregivers through education, resources, and emotional support during challenging times.
- Developed strong relationships with primary care providers to facilitate seamless coordination of care for patients transitioning from hospital or rehabilitation settings back into the community setting.
- Enhanced overall quality of life for patients suffering from chronic illnesses using a holistic approach that addressed physical, emotional, psychological, social wellbeing.
- Utilized evidence-based practice guidelines when administering medications or performing treatments/procedures ensuring optimal safety and efficacy.
- Managed patient care from admission until discharge for approximately 20-30 patients at a time. Acted as the HHC Nurse for 5 Independent Living, Assisted Living, and Memory Care facilities in the San Antonio area. Conducted comprehensive assessments ' physical, emotional, social, and environmental needs to develop individualized care plans.
- Strengthened patient adherence to prescribed medications and treatments by providing clear instructions and addressing any concerns or barriers.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Introduced changes to patient care plans based on regular evaluations and patient changes.
- Educated patients and families on disease processes, medications and treatments.
- Assessed patients' health status and developed individualized care plans to suit needs.
- Provided physical assessments, medication, and chronic disease management to home health patients.
- Coordinated with other healthcare team members to support patient needs.
- Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Reduced hospital readmissions by providing thorough patient education and comprehensive discharge planning.
- Streamlined documentation processes to ensure accuracy and timely completion of required paperwork.
- Prevented complications by promptly identifying potential issues and taking appropriate action to address them.
- Maintained high-quality care standards by participating in ongoing professional development activities.
- Served as an advocate for patients'' rights, ensuring their needs were met while respecting their preferences and values.
- Developed and implemented discharge plans to promote continued care after discharge.
- Collaborated with vendors to procure medical equipment, supplies and services.
- Advised and coached patients progressing from hospitals, rehab facilities, and other medical organizations to at-home treatment settings.
- Monitored vital signs, developed and implemented care plans, and documented patient progress.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Managed patients recovering from medical or surgical procedures.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Evaluated patient histories, complaints, and current symptoms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Monitored patient reactions after administering medications and IV therapies.
- Recorded details regarding therapies to keep patient charts updated.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
Registered Nurse
Seton Medical Center Williamson
01.2012 - 09.2013
- Managed patients on the Critical Care Unit needing complex care such as ventilator management, facilitating wound care, ostomy care, tracheostomy, pressure ulcer prevention and pain management
- Monitored patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options, dramatically reducing chance of symptom reoccurrence.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
Clinical Instructor- Hospital Appointed
University Of Texas Health Science Center
01.2013 - 05.2013
- Enhanced patient care by providing clinical instruction for nursing students in various healthcare settings.
- Improved student performance with regular assessments and feedback on their clinical skills and knowledge.
- Promoted critical thinking among nursing students by introducing complex case studies during lectures.
- Evaluated student progress through written exams, skill demonstrations, and clinical rotations, ensuring they met program requirements.
- Facilitated communication between students and clinical preceptors to address any concerns or issues that arose during rotations.
- Strengthened relationships between educational institutions and healthcare providers through ongoing collaboration on clinical placements for students.
- Ensured adherence to institutional policies regarding academic integrity and professionalism among nursing students during their clinical experiences.
- Supervised students during clinical rotations, providing immediate feedback on their performance and suggesting areas for improvement when necessary.
- Delivered individualized instruction on observation, assessment, decision-making and patient health teaching.
- Provided nursing skill demonstrations for medication administration, dressing changes and clinical logs.
- Provide clinical instruction to 1-3 nursing students in clinical settings on Nursing Knowledge, Critical thinking, and Nursing Skills topics.
Education
Bachelor of Science - Nursing
Texas Tech University Health Sciences Center
Lubbock, TX12.2011
Bachelor of Science - Urban and Regional Planning
Texas State University
San Marcos, TX2006
Certificate of Applied Sciences - Geography- Regional Land Development
Franklin University
Lugano, Switzerland08.2005
Skills
- Insurance Authorizations
- Direct Patient Care
- Patient Care Plans & Discharge Planning
- Medical Chart Review
- Managed Care/ Appeals/ Denials
- Case Management
- Meditech/ OASIS/ CItrix/ CMM/FIM/
- Medicare/Medicaid/Tricare/ Private Insurance Authorization and Appeals
- Neurological/ Post-Transplant/ Cardiac/ Ortho Rehabilitation
- Rehabilitation Treatment Planning
- Client Advocacy/ Education
- Referral Coordination
- Client Records/ Medical Records Management
- Client Consultation
- Quality Improvement
- Epic Systems
- Clinical Utilization
- Care Planning
- Resource Allocation
- Regulatory Compliance
- Stakeholder Engagement
- Performance Management
- Strategic Planning
- Project Management
- New Market Penetration
- Consulting
- Business Start up
- Contract Management
- Negotiation
- Marketing and Advertising
- Contract Negotiation
- Medical Assessment
- Unit Administration
- Nursing Staff Leadership
- Chronic Disease Management
- Wound Care
- Critical Care
- Patient Management
- Medical Recordkeeping
- Emergency Response
- Healthcare Billing
- Precepting
- Data Collection
- Lab Result Interpretation
- Setting up Referrals
- Emergency Procedures
- Patient Evaluation
- Home Visits
- Managing Deadlines
- Trauma Recovery
- High Level of Autonomy
- Medical Evaluation
- Community Advocate
- Medisoft
- Intake and Discharge
- Medical Records Management
- Procedure Preparations
- ICD-9 Forms
- HIPAA Education
- Treatment Planning
- OSHA Safety Expert
- Patient Education and Counseling
- Acute Care Expertise
- Patient and Family Advocacy
- Licensed RN
- Evaluations
- Advanced Cardiac Life Support (ACLS) Certification
- Diabetes and Nutrition Education
- Family Advocacy
- EMR / EHR
- Insurance Plan Expert
- Infection Control Measures
- Medical Consultation
- Patient Assessment
- Medicare/Medicaid Regulatory Compliance
- Patient Relations
- Patient Care Planning
- EMR Systems
- Coordinating Referrals
- Team Coordination
- Complex Problem-Solving
- Mediation Skills
- Assessment Capabilities
- Representative Experience
- Decision Making
- Time Management
- Customer Service
- Interpersonal Skills
- Influencing Skills
- Multitasking
- Effective Communication
- Critical Thinking
- Assertiveness
- Teamwork Abilities
- Analytical Thinking
- Relationship Building
- Conflict Resolution
- Written Communication
- Problem Solving
- Active Listening
- Public Speaking
- Project Planning
- Policies and Procedures Implementation
- Recordkeeping
- Issue Resolution
- Conflict Mediation
- Proficient in Excel, Microsoft Word, Powerpoint, Outlook
- Interpersonal Abilities
- Cross-Functional Communications
- Strategic Partnerships
- Team Collaboration
- Complex Problems Analysis
- Community Outreach
- Collaborative Relationships
- Verbal and Written Communication
- Activity Planning
- Multidisciplinary Collaboration
- Goal Setting
- Idea Development and Brainstorming
- Logistics Coordination
- Audit Reporting
- Process Analysis
- Quantitative Skills
- Data Analysis
- Clinical assessment
- Teamwork and cooperation
- Quality improvement
- Clinical documentation
- Medical terminology proficiency
- Decision making
- Interdisciplinary collaboration
- Patient advocacy
- Care coordination
- Case management
- Healthcare regulations knowledge
- Professionalism
- Adaptability and flexibility
- Self-motivation
- Patient Eligibility Requirements
- Patient Account Management
- Medical Records Maintenance
- Medical Record Review
- Physical Assessments
- Insurance Coverage Verification
- Patient Examination
- Documentation
- Patient Consultation
- Patient Condition Monitoring
- Needs Assessment
- Treatment Plan Modification
- Strong Clinical Judgment
- Clear Patient Communication
- Family Planning Services Education
- Delegation and Motivation
- Decision-Making
- Patient Care Oversight
- Community Program Referrals
- ICD-10
- Specialized Healthcare Referrals
- Microsoft Office
- Healthcare Personnel Supervision
- CPR/AED
- Intravenous Therapy
- Advanced Cardiovascular Life Support
- Heartsaver First Aid CPR AED
- Interpersonal and Written Communication
- Records Analysis
- Discharge Planning Coordination
- Physician Consultations
- Patient Care Plans
- Utilization Review
- Documentation and Reporting
- Telephonic Nursing
- Managed Care
- Home Health Care
- InterQual Criteria
- Medicaid Knowledge
- HIPAA Compliance
- Outpatient Care
- Insurance Verification
- Utilization Management
- Patient Advocacy
- Medical Coding
- Discharge Planning
- Milliman Guidelines
- Healthcare Regulations
- Medicare Knowledge
- Clinical Assessment
- Prior Authorization
- Inpatient Care
- Electronic Health Records
- Treatment Preparation
- Care Coordination
- Nursing Consultation
- Unit Oversight
- Accurate Documentation
- Certified in CPR/AED
- Training Staff
- Test Interpretations
- Emergency Diagnostics
- Attention to Detail
- Nonviolent Crisis Intervention
- Meditech
- Progress Monitoring
- Rehabilitation Planning
- Community Integration
- Resource Coordination
- Interdisciplinary Collaboration
- Physical Therapy
- Program Development
- Occupational Therapy
- Family Education
- Operating Plans Development
- Financial Reporting Coordination
- Budget Development
- Risk Management
- Operational Records Maintenance
- Interdepartmental Functions Coordination
- Medical Condition Coding Software
- Information Systems Development
- Process Implementation
- Electronic Medical Record Software
- Compliance Advisory
- Loss Prevention Management
- Resource Monitoring
- Rehabilitation Programs
- Regulatory Requirements
- Accreditation Coordination
- Performance Metrics
- Medicare Compliance
- Performance Monitoring
- Health Information Systems
- Clinical Quality Program Standards
- Quality Control
- Process Improvement
- Patient Safety
- Codes Compliance
- Community-Based Educational Programs
- Risk Mitigation
Certification
- Texas Registered Nurse License #814012 TX (Issued 01/2012// Expires: 01/31/2026)
- Certified Legal Nurse Consultant, CLNC - Vickie Milazzo Institute (Issued 10/2020)
- Stroke Certified Registered Nurse (SCRN) - American Heart Association (Issued 10/2023)
- CPR/AED/ALS Certified (Issued 11/07/2023// Expires: 11/07/2025- American CPR Care Association
Affiliations
- National Nurses Association
- Certified Legal Nursing Consultant
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
CEO & Founder, Certified Legal Nurse Consultant
Gatti&Associates, Certified Legal Nurse Consulting
11.2020 - Current
Clinical Rehabilitation Specialist, RN, BSN
Methodist Specialty And Transplant Hospital
03.2017 - 05.2020
Home Health Registered Nurse Case Manager
Encompass Home Health & Hospice
03.2016 - 04.2017
Charge Nurse, Surgical Floor
North Central Baptist Hospital
01.2013 - 10.2017
Clinical Instructor- Hospital Appointed
University Of Texas Health Science Center
01.2013 - 05.2013
Registered Nurse
Seton Medical Center Williamson
01.2012 - 09.2013
Bachelor of Science - Nursing
Texas Tech University Health Sciences Center
Bachelor of Science - Urban and Regional Planning
Texas State University
Certificate of Applied Sciences - Geography- Regional Land Development
Franklin University
- Texas Registered Nurse License #814012 TX (Issued 01/2012// Expires: 01/31/2026)
- Certified Legal Nurse Consultant, CLNC - Vickie Milazzo Institute (Issued 10/2020)
- Stroke Certified Registered Nurse (SCRN) - American Heart Association (Issued 10/2023)
- CPR/AED/ALS Certified (Issued 11/07/2023// Expires: 11/07/2025- American CPR Care Association
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