Alex Szalay
Stow,OH
Summary
Proven leader with a track record of enhancing operational efficiency at FedEx and Swenson's Drive-In. Skilled in managing teams, improving customer satisfaction, and implementing effective training programs. Demonstrates exceptional customer service and a strong work ethic, with a commitment to continuous learning and decision-making under pressure.
Overview
13
13
years of professional experience
Work History
General Cleaner
Beneficial Building Services
10.2023 - Current
- Enhanced workplace cleanliness by thoroughly dusting, sweeping, and mopping all areas.
- Improved facility hygiene through diligent sanitization of high-touch surfaces and restrooms.
Delivery Driver
FedEx
08.2019 - 08.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
General Manager of Curb
Swenson's Drive-In
03.2018 - 07.2019
- Managing the curb staff in Akron, Cleveland, Columbus.
- In charge of interviewing and staffing curb servers.
- Scheduling curb servers
- Developed and implemented a training program.
- In charge of running weekly orientations for new servers.
- Helped open new restaurants
- Lead recruiting events.
Curb Server
Swensons Drive-Ins
01.2012 - 03.2018
- Take and deliver orders for the customer
- Managed the Curb staff when working
- Delegated and Facilitated tasks on shifts
- Counted and recorded daily inventory of product
- Responsible for counting, making, and taking deposit of money to the bank
Education
Associate Degree - Emergency Services
Stark State College
Canton, OHBachelors - Supply Chain Management And Operations
University of Akron
Akron, OH05.2018
High School Diploma -
Copley High School
Copley, OH06.2011
Skills
- Leadership Qualities
- Teamwork and Cooperation
- Decision-Making Under Pressure
- Continuous Learning Attitude
- Strong Work Ethic
- Exceptional customer service
- Punctuality
Timeline
General Cleaner
Beneficial Building Services
10.2023 - Current
Delivery Driver
FedEx
08.2019 - 08.2023
General Manager of Curb
Swenson's Drive-In
03.2018 - 07.2019
Curb Server
Swensons Drive-Ins
01.2012 - 03.2018
Associate Degree - Emergency Services
Stark State College
Bachelors - Supply Chain Management And Operations
University of Akron
High School Diploma -
Copley High School
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