Alma Franco
Greeley,CO
Summary
Very dedicated worker with different work ethic techniques to be suitable and reliable. Hardworking and passionate job seeker with strong organizational skills eager to secure any position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
General Cleaner
Gloria Cleaning LLC
05.2022 - Current
- Used time management and efficient cleaning methods to meet deadlines.
- Emptied trashcans and transported waste to collection areas.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
- Organized and used industrial cleaning products following strict safety procedures.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
DST
CSL Plasma
02.2023 - 07.2023
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Monitored the donors while connected to Pcs2 machine
- Helped if donor had any reactions
- Disconnected the donors once donation was completed and payed them out
- Used donor margent software to make payments
Customer Service Representative
FNBO
11.2020 - 02.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
GED -
Front Range Community College
Fort Collins, CO10.2019
Skills
- Customer service
- microsoft office
- cash handling
- Leadership
- Vital signs
- organization skills
Languages
Spanish
Limited Working
Timeline
DST
CSL Plasma
02.2023 - 07.2023
General Cleaner
Gloria Cleaning LLC
05.2022 - Current
Customer Service Representative
FNBO
11.2020 - 02.2022
GED -
Front Range Community College