Alex Tovar
Tucson,Arizona
Summary
Business owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures.
Overview
18
18
years of professional experience
Work History
Retail Shop Owner/Operator
Why I Love Where I Live
03.2022 - Current
- Helped complete build-out and opening of second store location.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
Retail Shop Owner/Operator
Why I Love Where I Live
04.2018 - 09.2024
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
Sales Representative
Abbvie
06.2014 - 10.2020
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
High School English Teacher
Vail Unified School District
01.2011 - 05.2014
- Developed and implemented English lesson plans for high school students that aligned with Arizona State Standards
- Managed interactive online platforms for high school English courses
- Conducted professional development training sessions for staff members
- Developed and instructed ACT Preparation classes
- Tutored English AIMS Test non-passers
- Delivered remediation to students not meeting weekly State Standards
- Collaborated with English teaching colleagues on the Curriculum Development Team for aligning current State Standards with future Common Core Standards
- Weekly interaction with parents to address student needs and progress
- Led district-wide summer school and intercession courses.
Varsity Boys Soccer Coach
Vail Unified School District
01.2011 - 05.2014
- Developed players'' technical skills through targeted training sessions and individualized feedback.
- Improved team performance by implementing innovative coaching techniques and strategies.
- Fostered a positive environment, promoting sportsmanship and respect among team members.
Back Waiter
Fleming’s Steakhouse
01.2007 - 05.2010
- Assessed food quality of all food products, ensuring customer satisfaction
- Efficiently delivered food to clientele
- Interacted positively with customers on a nightly basis.
Inside Sales Representative
R.S. Hughes
01.2009 - 01.2010
- Managed shipping and receiving warehouse for industrial supply company
- Sold industrial supplies to existing customers
- Interacted with customers regarding order status.
Education
M.Ed. - Teaching & Teacher Education
University of Arizona
01.2011
B.A. - English Literature
University of Arizona
01.2008
B.A. - Spanish Literature
University of Arizona
01.2008
Skills
- Operations Management
- Documentation And Reporting
- Hiring
- Business Planning
- Relationship Management
- Customer-Oriented
- Complaint Handling
- Client Relations
- Customer Service
Hobbies and Interests
Travel, Sports, Reading, Financial Planning
Running
Run 5 days a week with an average of 40 miles per week, Brooks Ghost 16 are my favorite daily trainer
Timeline
Retail Shop Owner/Operator
Why I Love Where I Live
03.2022 - Current
Retail Shop Owner/Operator
Why I Love Where I Live
04.2018 - 09.2024
Sales Representative
Abbvie
06.2014 - 10.2020
High School English Teacher
Vail Unified School District
01.2011 - 05.2014
Varsity Boys Soccer Coach
Vail Unified School District
01.2011 - 05.2014
Inside Sales Representative
R.S. Hughes
01.2009 - 01.2010
Back Waiter
Fleming’s Steakhouse
01.2007 - 05.2010
M.Ed. - Teaching & Teacher Education
University of Arizona
B.A. - English Literature
University of Arizona
B.A. - Spanish Literature
University of Arizona
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