Lisa Marshall
Sunbury,OH
Summary
Dynamic Medical Assistant and Phlebotomist with extensive experience at Live Love Life, excelling in patient care and phlebotomy expertise. Proven ability to enhance operational efficiency and maintain HIPAA compliance while conducting rapid testing and urine drug screenings. Strong communicator dedicated to delivering exceptional patient experiences and ensuring accurate EHR documentation.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant/Phlebotomist
Live Love Life
Holly Hill, FL
04.2024 - Current
- Conducted all lab draws as per physician's orders.
- Performed rapid testing for HIV and HCV.
- Prepare patients for provider visits, both in person and tele-health.
- Schedule lab pick up for specimens drawn, lab results checked and monitored daily with critical results reported to physician.
- Maintained accurate temperature logs.
- Conducted observed urine drug screens and documented results in patient EHR.
- Methadone clinic once a week including blood work and provider appointments.
- Coordinated patient registration, insurance verification, form completion and appointment scheduling to ensure operational efficiency.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- 340-B program experience with strict reporting and documentation across all areas of patient interaction.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Mobile Phlebotomist
Physician Stat Labs/Reliant Scientific
Clermont, FL
12.2022 - 04.2024
- Enhanced patient comfort by establishing rapport and providing clear explanations of procedures.
- Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.
- Ensured proper specimen collection by adhering to strict protocols and guidelines for various tests and sample types.
- Prioritized draws and traveled to private homes and assisted living facilities for blood draws, and other various testing.
- Centrifuge specimens and process for drop off at laboratory.
- Maintained accurate records of specimens collected, including patient information, specimen type, collection date and time.
PSRII - Phlebotomist
Quest Diagnostics
Orlando, FL
05.2022 - 12.2022
- Order entry, all specimen processing, drug screens including, saliva, urine, and hair follicle.
- Assisting other phlebotomists when needed for difficult venipunctures.
- Ordering and maintaining all supplies for laboratory.
- Enhanced laboratory efficiency by accurately labeling and organizing specimens for timely processing.
- Reduced wait times for patients by quickly and efficiently completing phlebotomy tasks.
- Managed over 40 patients per day.
IOP/In Office Phlebotomist
LabCorp
Columbus, OH
10.2018 - 03.2022
- Company Overview: Stationed at a community health clinic specializing in gender affirming care, specialized HIV care, HIV/STI testing, mental health and recovery services
- Maintained a clean and sterile work environment, adhering to strict infection control protocols.
- Collected all specimens for tests ordered, and proper labeling and processing of all specimens.
- Pack all specimens for daily pick up.
- Order entry, verifying orders and results, and daily reports and logs updated.
- Assisted Physician and staff with clinical research studies.
- Stationed at a community health clinic specializing in gender affirming care, specialized HIV care, HIV/STI testing, mental health and recovery services
Phlebotomist
HCA/Cypress Fairbanks Medical Center Hospital
Houston, TX
01.2016 - 06.2018
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- I worked directly in the laboratory and covered the entire hospital including ICU, NICU.
- Outpatient laboratory including performing EKG's, peripheral and capillary specimen collection, urine testing and other micro testing.
- Labeling and processing all specimens.
Education
Certified Clinical Medical Assistant -
Stepful
New York, NY11.2024
High School Diploma -
South Point High School
South Point, OhSkills
- Health insurance verification
- BLS certification
- Phlebotomy expertise
- Patient care
- Vital signs monitoring
- EHR documentation
- Urine drug screening
- 340B program knowledge
- Rapid testing proficiency
- MAR/MAT Clinical Experience
Certification
- Certified Clinical Medical Assistant (CCMA)
- 500/501 certified
- BLS certified
- Drivers license
Timeline
Medical Assistant/Phlebotomist
Live Love Life
04.2024 - Current
Mobile Phlebotomist
Physician Stat Labs/Reliant Scientific
12.2022 - 04.2024
PSRII - Phlebotomist
Quest Diagnostics
05.2022 - 12.2022
IOP/In Office Phlebotomist
LabCorp
10.2018 - 03.2022
Phlebotomist
HCA/Cypress Fairbanks Medical Center Hospital
01.2016 - 06.2018
Certified Clinical Medical Assistant -
Stepful
High School Diploma -
South Point High School
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