Alex Valencia
Murrieta,CA
Summary
Facilities management professional with focus on maintaining and improving facility operations. Known for reliability and flexibility in adapting to changing needs. Strong team collaboration and problem-solving skills, ensuring seamless operations and high standards.
Overview
11
11
years of professional experience
Work History
Facility Manager
Firstservice Residential
Menifee, CA
09.2024 - Current
- Developed and implemented maintenance schedules to optimize building operations.
- Oversaw vendor management, ensuring compliance with service level agreements.
- Coordinated facility inspections and addressed safety compliance issues proactively.
- Drove continuous improvement of processes and systems operation.
- Manage, plan, and run community events such as a food truck event that attracts 500+ attendance monthly.
- Controlled expenses to meet budget requirements.
Property Administrator
FirstService Residential
Menifee, CA
03.2023 - Current
- Managed resident architectural submittals/worked with the association architect on proper recommendations for the committees.
- Prepared/organized bi-monthly meetings with the committees for architectural and enforcement review.
- Assisted with vendor bids, securing the best possible pricing for property services and supplies.
- Increased resident satisfaction by promptly addressing all issues (Arch or Violations) and providing exceptional customer service.
- Organized/assisted with community events to promote resident engagement and foster a sense of belonging within the community.
- Communicated effectively with owners, tenants, and on-site associates.
Facility Administrator
Firstservice Residential
Menifee, CA
09.2018 - 03.2023
- Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions for community events.
- Established and maintained relationships with residents/community members to ensure 100% satisfaction.
- Created and implemented operational policies, processes and procedures to keep office running smoothly.
- Created resident ID cards/processed new member registration.
- Collaborated with other departments to foster efficient office productivity.
- Provided support and services related to mail and deliveries.
- Handled all clubhouse reservations.
Security Officer Supervisor
Securitas Security Services USA
Temecula
02.2015 - 09.2018
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Education
High School Diploma -
Vista Murrieta High School
Murrieta, CA06-2012
Skills
- Facility Operations
- Facility Policies and Procedures
- Workflow Processes
- Vendor Coordination
- Meeting Support
- Customer Satisfaction
- Community Event Planning
Languages
Spanish
Professional Working
Timeline
Facility Manager
Firstservice Residential
09.2024 - Current
Property Administrator
FirstService Residential
03.2023 - Current
Facility Administrator
Firstservice Residential
09.2018 - 03.2023
Security Officer Supervisor
Securitas Security Services USA
02.2015 - 09.2018
High School Diploma -
Vista Murrieta High School