Ice Cream Server
Coldstone Creamery
2022.09 - 2023.03
- Greeted incoming customers and provided reliable, friendly customer service.
- Processed sales transactions for cash, debit and credit purchases.
- Maintained menu knowledge to provide recommendations and answers
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Helped patrons decide which flavor to choose according to preferences and tastes.
- Maintained separation between general use utensils and those used to dispense nuts and other food items known to cause allergic reactions.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Explained ice cream flavors, toppings, sundaes and other frozen concoctions to customers.
- Notified supervisor and peers of low product inventory and customer complaints.
- Completed milkshakes and ice cream desserts for customers.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.