Summary
Overview
Work History
Education
Skills
Timeline
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Alexander (Alex) Webster

Muncie,IN

Summary

Media professional with proven track record in news reporting and storytelling. Successfully covered diverse news events, showcasing ability to adapt to fast-paced environments. Known for strong collaboration skills and commitment to delivering high-quality content, ensuring reliable and timely news coverage.

Overview

4
4
years of professional experience

Work History

Service Associate

Kohl's
05.2024 - Current
  • Effectively addressing customer needs while maintaining professionalism.
  • Provided comprehensive training to new associates, improving their skillset and productivity levels quickly.
  • Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
  • Collaborated with team members to streamline processes and improve overall service efficiency.
  • Assisted customers with inquiries, resolving issues promptly for improved customer retention.

Intern News Reporter

Hamiltion County Reporter
06.2025 - 08.2025
  • Generated creative story ideas during editorial meetings, contributing to an innovative newsroom environment.
  • Strengthened rapport with the community by attending public meetings and engaging with local residents on pertinent topics.
  • Adapted writing style for different formats including print, online, video scripts, and social media posts.
  • Balanced multiple assignments simultaneously without compromising the quality or depth of coverage.
  • Maintained journalistic integrity through accurate fact-checking and adherence to ethical standards.
  • Efficiently managed time-sensitive deadlines while maintaining high levels of accuracy and quality control.

Crew Member

Handel's
03.2024 - 05.2024
  • Worked front counter, and other areas.
  • Took orders, prepared food, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Shift Leader Manager

Dairy Queen
09.2021 - 03.2024
  • Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
  • Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
  • Supervised employees and oversaw quality compliance with company standards for food and services.

Crew Member

Big Hoffas
08.2023 - 10.2023
  • Ran their ice cream store section.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Trusted to run a section separated away from management.

Education

Bachelor of Science - Teaching Major in Journalism

Ball State University
Muncie, IN
05-2029

High School Diploma -

Noblesville High School
Noblesville, IN
05-2025

Skills

  • Customer support
  • Patience and tolerance
  • Complaint handling
  • Quality assurance
  • Adobe Indesign Certified
  • Customer service excellence
  • Familiar with Mac & PC
  • Copy Writing Skills
  • Multitasking and organization
  • Listening skills

Timeline

Intern News Reporter

Hamiltion County Reporter
06.2025 - 08.2025

Service Associate

Kohl's
05.2024 - Current

Crew Member

Handel's
03.2024 - 05.2024

Crew Member

Big Hoffas
08.2023 - 10.2023

Shift Leader Manager

Dairy Queen
09.2021 - 03.2024

Bachelor of Science - Teaching Major in Journalism

Ball State University

High School Diploma -

Noblesville High School

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