Alexander (Alex) Webster
Muncie,IN
Summary
Media professional with proven track record in news reporting and storytelling. Successfully covered diverse news events, showcasing ability to adapt to fast-paced environments. Known for strong collaboration skills and commitment to delivering high-quality content, ensuring reliable and timely news coverage.
Overview
4
4
years of professional experience
Work History
Service Associate
Kohl's
Noblesville, IN
05.2024 - Current
- Effectively addressing customer needs while maintaining professionalism.
- Provided comprehensive training to new associates, improving their skillset and productivity levels quickly.
- Managed customer issues and enhanced satisfaction by matching optimal solutions to individual customer needs.
- Collaborated with team members to streamline processes and improve overall service efficiency.
- Assisted customers with inquiries, resolving issues promptly for improved customer retention.
Intern News Reporter
Hamiltion County Reporter
Noblesville, IN
06.2025 - 08.2025
- Generated creative story ideas during editorial meetings, contributing to an innovative newsroom environment.
- Strengthened rapport with the community by attending public meetings and engaging with local residents on pertinent topics.
- Adapted writing style for different formats including print, online, video scripts, and social media posts.
- Balanced multiple assignments simultaneously without compromising the quality or depth of coverage.
- Maintained journalistic integrity through accurate fact-checking and adherence to ethical standards.
- Efficiently managed time-sensitive deadlines while maintaining high levels of accuracy and quality control.
Crew Member
Handel's
Carmel, IN
03.2024 - 05.2024
- Worked front counter, and other areas.
- Took orders, prepared food, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Shift Leader Manager
Dairy Queen
Noblesville, IN
09.2021 - 03.2024
- Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
- Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Crew Member
Big Hoffas
Westfield, IN
08.2023 - 10.2023
- Ran their ice cream store section.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Trusted to run a section separated away from management.
Education
Bachelor of Science - Teaching Major in Journalism
Ball State University
Muncie, IN05-2029
High School Diploma -
Noblesville High School
Noblesville, IN05-2025
Skills
- Customer support
- Patience and tolerance
- Complaint handling
- Quality assurance
- Adobe Indesign Certified
- Customer service excellence
- Familiar with Mac & PC
- Copy Writing Skills
- Multitasking and organization
- Listening skills
Timeline
Intern News Reporter
Hamiltion County Reporter
06.2025 - 08.2025
Service Associate
Kohl's
05.2024 - Current
Crew Member
Handel's
03.2024 - 05.2024
Crew Member
Big Hoffas
08.2023 - 10.2023
Shift Leader Manager
Dairy Queen
09.2021 - 03.2024
Bachelor of Science - Teaching Major in Journalism
Ball State University
High School Diploma -
Noblesville High School