Service Associate
EOS Fitness
Coral Springs, FL
04.2025 - Current
- Stayed current on promotional activities and sales events.
- Greeted customers and assessed their needs.
- Contacted customers about potential service upgrades, new services and account changes.
- Strengthened customer retention by offering discount options.
- Processed timely and accurate account maintenance updates, keeping all records current, accurate and compliant.
- Processed customer transactions in an efficient and accurate manner.
- Maintained cleanliness of work areas throughout the day.
- Consulted with customers regarding needs and addressed concerns.
- Screened and regularly answered calls to provide assistance to important clients.
- Transferred written information into databases to maintain consistent, accurate client records and project details.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Determined appropriate databases for completed documents and transferred files electronically.
- Compiled reports based on gathered information.
- Identified data entry errors and corrected mistakes to achieve near-perfect accuracy in data sets.
- Analyzed and processed current data records to provide detailed reports.
- Checked source documents against entered data to ensure accuracy.
