Robert Gordon
Alexander,AR
Summary
I am a very goal driven person, meaning I never stray away from challenges and I put all of my efforts into achieving perfection even if there’s no such thing as perfection. I always smile and brighten other people’s day even if I myself am having a bad day. I’m bright mind with a lot to learn and a lot to offer!
Overview
5
5
years of professional experience
Work History
Service Associate
Little Rock Airport
06.2023 - 04.2024
- Greeted customers and assessed their needs.
- Processed customer transactions in an efficient and accurate manner.
- Provided exceptional customer service to ensure customer satisfaction.
- Effectively communicate complaints, wishes, and needs of customers and other workers to Upper Management
- Resolved customer complaints in a professional manner.
- Demonstrated product knowledge to customers by providing detailed information about products and services offered.
- Maintained store displays to ensure that merchandise was attractively presented.
Amazon Warehouse
Amazon
05.2021 - 11.2021
- Received and processed incoming orders, verifying accuracy of items, quantities, and pricing.
- Maintained inventory records and updated stock lists on a regular basis.
- Organized warehouse space for efficient storage of goods.
- Loaded and unloaded shipments from delivery trucks with manual pallet jacks or powered lift equipment.
- Stacked empty pallets in designated areas according to safety regulations.
Fast Food Worker
Wayback Burgers
02.2019 - 07.2019
- Greeted customers and took their orders in a friendly and efficient manner.
- Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
- Operated cash register to process customer payments accurately and efficiently.
- Managed School Activies and Sports alongside Maintaining employment
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
Education
Bachelor of Arts -
Southern New Hampshire University
Hooksett, NH05-2026
High School Diploma -
Bryant High School
Bryant, AR05-2021
Skills
- [Product or Service] support
- Point-of-sales systems
- Customer service excellence
- Stock replenishment
- Client Relationship Building
- Quality Assurance
- Complaint Handling
- Documentation And Reporting
- Customer Service
- Quality Control
- Strong Work Ethic
- Workflow Management
Timeline
Service Associate
Little Rock Airport
06.2023 - 04.2024
Amazon Warehouse
Amazon
05.2021 - 11.2021
Fast Food Worker
Wayback Burgers
02.2019 - 07.2019
Bachelor of Arts -
Southern New Hampshire University
High School Diploma -
Bryant High School
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