Alex Williams
Gilmer,TX
Summary
Detail-oriented, organized individual with a strong mechanical understanding, and ability. Proven capacity to supervise and problem-solve, enhancing operations and customer relations in automotive service environments.
Overview
2027
2027
years of professional experience
3
3
Certifications
Work History
Mechanic/Shop Foreman
Kevin's Auto Service
Longview, Texas
08.2023 - Current
- Supervised daily operations and workflow in a busy auto service environment.
- Diagnosed vehicle issues using advanced tools and diagnostic equipment.
- Performed repairs on customer vehicles.
- Provided technical support to staff members when questions arose during repair processes.
Owner/Operator
Thirty-Three Auto Clean
Longview, Texas
03.2018 - 2024
- Started and grew a successful automotive detail, paint correction, and protection business.
- Managed daily operations of auto cleaning services for diverse clientele.
- Supervised and trained staff on efficient cleaning techniques and customer service.
- Maintained inventory of cleaning supplies and equipment for optimal performance.
- Developed customer relationships to enhance service satisfaction and retention.
- Completed multiple certification courses for specific specialty services
Public Relations/Technical Support
Wagner Tuning Inc.
Kilgore, TX
06.2022 - 07.2023
- I was the do-all, solutions guy, filling many roles within the company and overseeing daily operations.
- Answered all technical emails from customers and shops regarding specs and installation procedures.
- Worked with customers and our engineers to resolve product fitment issues.
- Performed R&D tasks on new vehicles for product development.
- Performed product installation services for local customers.
- Filmed and edited how-to installation videos and built instruction manuals for new products.
- Aided co-workers in completing their tasks as needed. IE: shipping department.
- Managed the delivery, installation and setup of multiple CNC machines and various manufacturing equipment.
- Operated a CNC laser cutter, CNC metal brake, sand blast cabinet, etc.
- Managed the Stateside social media accounts and created content daily for social media and product catalogs.
- Attended trade shows and interacted with potential customers.
- Organized multiple car show events (advertisement, awards, food trucks, etc)
- Managed influencer and sponsorship relations.
- Drove the company truck and trailer, delivering cars and displays.
- Cared for all company vehicles.
- Took care of various tasks around the property as needed.
Manager/Service Writer
Kevin's Auto Service
Longview, Texas
03.2010 - 03.2018
- Managed daily operations for automotive service and repair tasks.
- Coordinated scheduling for customer appointments and service workflows.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Parts Sales
ABC Auto Parts
Tyler, Texas
2009 - 03.2010
Education
High School Diploma -
Christian Heritage School
Longview Tx05-2007
Some College (No Degree) - Engineering/Materials Joining
LeTourneau University
Longview, TxSkills
- Mechanical - understanding of functions and ability to repair or assemble
- Basic computer literacy - Experience with Word, Excel, Photoshop, CRM software, etc
- Proficient and safe driver
- Customer relationship management
- Machine operation
- Problem solving
- Attention to detail
- Organization
Certification
ASE Parts Sales Specialist Certificate
References
References available upon request.
Timeline
Mechanic/Shop Foreman
Kevin's Auto Service
08.2023 - Current
Public Relations/Technical Support
Wagner Tuning Inc.
06.2022 - 07.2023
Owner/Operator
Thirty-Three Auto Clean
03.2018 - 2024
Manager/Service Writer
Kevin's Auto Service
03.2010 - 03.2018
Parts Sales
ABC Auto Parts
2009 - 03.2010
High School Diploma -
Christian Heritage School
Some College (No Degree) - Engineering/Materials Joining
LeTourneau University