Alex Wilson
Inglewood,CA
Summary
Experienced IT professional committed to maintaining technology in Education to support Teachers, Students, and Staff technology needs in the changing K-12 landscape. I have 16 years of experience in technology in K12 Education and eight years in student information service management and state reporting; I have used detailed knowledge of procedures and policies within public education to improve CALPADS and CRDC and help increase LCAP and LCFF funds for Norwalk-La Mirada Unified School District.
My experience spans from simple desktop support to network troubleshooting and database integration. Having the ability to clearly communicate with vendors and staff to provide a bridge between technical aspects and front-line operations on a day-to-day basis. He is an organized and dependable candidate who successfully manages multiple priorities with a positive attitude. Always wiilling to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Coordinator Student Information Services
Norwalk-La Mirada Unified School District
12.2015 - Current
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Developed comprehensive reports for senior management, enabling informed decision-making based on data-driven insights.
- Streamlined vendor management processes, facilitating improved relationships and timely service deliveries.
- Resolved conflicts swiftly among team members through effective mediation techniques, fostering an amicable working environment conducive to collaboration.
- Negotiated contracts successfully with vendors, securing favorable terms while upholding high-quality standards.
- Entered data, generated reports, and produced tracking documents.
- Coached employees through day-to-day work and complex problems.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Managed CALPADS and CRDC Reporting Staff
- Management of Student Information Systems
Systems Analyst
Manhattan Beach Unified School District
06.2013 - 12.2015
- The Planning and coordination of activities related to the support of the Districts Student Information System (PowerSchool) and CALPADS
- Meeting with administrator and staff to provide support documentation, training to district staff.
- Management of the day to to day operation of MBUSD's Student Information System (Previously Aeries, currently PowerSchool)
- The establishment and maintenance of data entry and security standards for Local and State Reporting requirements
- Monitoring of databases for accuracy and data integrity
- The import and export of data between PowerSchool and Secondary systems such as School Messenger, eBackpack, IXL, NutriKids point-of sales, and Follett textbook Management Database
- The Alignment of all student data to California Department of Education and CALPADS
- Management of the CALPADS database and Yearly submissions
- Acted as a liaison between vendors and the district in regards to system needs
- Maintenance of third party Database systems used throughout MBUSD
- Provided after-hours support for applications and project efforts when needed.
- Escalated unresolved issues to appropriate level.
- Evaluated and conducted technical and functional research and analysis.
- Trained users in the proper use of hardware or software.
- Referred major hardware and software problems and defective products to vendors or technicians for service.
Systems Technician
Manhattan Beach Unified School District
08.2006 - 06.2013
- Installed software, modified and repaired hardware and resolved technical issues.
- Provided base level IT support to non-technical personnel within the business.
- Managed call flow and responded to technical support needs of district staff
- Identified and solved technical issues with a variety of diagnostic tools.
- Researched, troubleshot and resolved complex problems independently.
- Set up PC and Apple desktops and laptops and all types of mobile devices.
- Built and provided basic end-user troubleshooting and desktop support on Windows, Linux and Mac systems.
- Supported the deployment of a district-wide mobile device management (MDM) strategy, enhancing the integration of technology in the classroom.
Education
Computer Science
Santa Monica College
Santa Monica, CA2025
Certificate - Front End Web Development
General Assembly
1520 2nd St, Santa Monica, CA 904012015
No Degree -
El Camino Community College
1601 Crenshaw Blvd, Torrance, CA 905042002
Skills
- Excellent problem-solving abilities
- Windows and Linux
- Website maintenance
- CISCO router management
- SQL
- Advanced Excel spreadsheet functions
- Database management
- HTML
- Front-end web development
- Technology Leadership
- Networking
Certification
- Certified K-12 Technology Manager - CITE 2023
- Certified Web Developer - 2015
Accomplishments
- Assisted in Implementation of ClassLInk Identity & Access Management System for NLMUSD
- Implementation of Online Registration for NLMUSD
- Assisted in Implementation of JAMF MDM software for NLMUSD
- Worked on the transition of Student Information Systems in the 2013-2014 year.
- Provided support in the transition of textbook Management systems.
- Qualified MBUSD for the 2013-2014 CALPADS Data Management Recognition
- Qualified MBUSD for the 2014-2015 CALPADS Data Management Recognition
- CALPADS Training Recognition
- 2013-2014 MBUSD District Office Employee of the Year
- 2013-2014 MBUSD Employee of the Year
- 2014-2015 Los Angeles County Employee of the Year: Office and Technical
Additional Information
Timeline
Coordinator Student Information Services
Norwalk-La Mirada Unified School District
12.2015 - Current
Systems Analyst
Manhattan Beach Unified School District
06.2013 - 12.2015
Systems Technician
Manhattan Beach Unified School District
08.2006 - 06.2013
Computer Science
Santa Monica College
Certificate - Front End Web Development
General Assembly
No Degree -
El Camino Community College
- Certified K-12 Technology Manager - CITE 2023
- Certified Web Developer - 2015
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