GuideCX
Hi, I’m
Alex York
Project Management Professional
Kansas City,MO
Summary
PMP-certified Project Manager with over a decade of experience leading enterprise software implementations using various project management methodologies. I specialize in bridging the gap between business and technology by translating complex technical details into clear, actionable plans that align strategy and execution. Known for anticipating risks, aligning stakeholders, and driving measurable results across complex, multi-phase projects. Experienced in both project management and business analysis with a proven record of guiding cross-functional teams to deliver quality outcomes on time and within budget. I focus on communication, clarity, and results that make sense for both the organization and the people behind it.
Overview
11
years of professional experience
3
Certifications
Work History
Uptempo
Senior Project Manager
07.2023 - 10.2025
Job overview
- Led complex, enterprise-level software implementation and integration projects for North American customers across various industries.
• Successfully managed 20+ concurrent projects with budgets exceeding $4M, achieving 90% on-time delivery.
• Identified opportunities during the project lifecycle to bring in additional revenue via upgrades, integrations, etc.
• Partnered closely with business stakeholders to define requirements, map current/future state processes, and ensure solution alignment with business objectives.
• Proactively identified and mitigated delivery risks, ensuring zero critical-path delays across multi-phase projects.
• Applied hybrid Agile-Waterfall methodology to coordinate cross-functional delivery across global teams.
• Fostered trusted relationships with client teams through transparent communication, proactive issue management, and a focus on long-term customer success.
Clyde & Co US LLP
IT Project Manager II
05.2021 - 06.2023
Job overview
- Led £1.1M application upgrade project to migrate company's revenue generating platform from on-prem to Cloud.
• Worked closely with C-level stakeholders to accurately identify project goals and translate vision into actionable delivery plans that reduced project turnaround time by 15-25%.
• Collaborated with team of ten project managers to educate and align various business departments on IT department vision and processes.
• Implemented Agile practices within IT to improve sprint planning and visibility across distributed teams.
• Communicated progress and roadblocks to stakeholders, including executive management, and made recommendations to remove roadblocks to ensure timely and cost-efficient project delivery.
Fishtech Group
Project Manager
02.2019 - 05.2021
Job overview
- Managed up to 40 technology and software implementation projects simultaneously for customers ranging from small businesses to large corporations.
- Collaborated with cross-functional groups as part of interdisciplinary team, including Sales, Enterprise Architecture, DevOps, Identity and Access Management, Cyber Risk and Compliance.
- Developed project plans, status reports, and tracking documentation based on customer requirements.
- Documented and trained new team members on internal processes.
Comcast Business
Project Manager
10.2016 - 09.2018
Job overview
- Managed multiple network and infrastructure deployments for business enterprise customers ranging from 250-13,000 locations.
- Collaborated with cross-functional groups including Sales and Sales Support, Engineering, Field Services, Logistics, WAN Operations, and Service Assurance.
- Developed custom project status reports and tracking spreadsheets based on customer requirements.
- Trained team members on new and changing processes.
- Oversaw daily activities for 50+ internal personnel, contractors and vendors.
Contingent Network Services/Comcast Business
Project Coordinator
01.2015 - 10.2016
Job overview
- Directly assisted Project Managers to provide administrative and coordination support on multiple projects throughout entire project lifecycle on up to 10 projects.
- Managed cost, schedule, scope and quality of project delivery.
- Provided communications to individual customer locations in preparation of upcoming installations/rollouts.
- Worked directly with contractors to schedule appointments, track installations, and process invoices for payment.
- Compiled and maintained project specific status reports.
Skills
Project Lifecycle Management
undefinedCertification
Certified Scrum Master, Scrum Alliance
Software
NetSuite
Sharepoint
Salesforce
Zendesk
Asana/Ironclad
Jira/Confluence
Trello
Smartsheet/MS Project
Timeline
Senior Project Manager
Uptempo
07.2023 - 10.2025
Project Management Professional (PMP), Project Management Institute
04-2023
IT Project Manager II
Clyde & Co US LLP
05.2021 - 06.2023
Project+, CompTIA
02-2021
Certified Scrum Master, Scrum Alliance
01-2021
Project Manager
Fishtech Group
02.2019 - 05.2021
Project Manager
Comcast Business
10.2016 - 09.2018
Project Coordinator
Contingent Network Services/Comcast Business
01.2015 - 10.2016