Alexa Adams
Traverse City,MI
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
3
3
years of professional experience
Work History
Manager of Suite Level Operations
Northwoods League Pit Spitters Baseball
Traverse City, MI
06.2022 - Current
- Ensuring the efficiency of a waitstaff in the suite level of a baseball stadium
- Attending to questions from employees and guests to ensure quality customer service
- Communicating with other departments to ensure proper staffing and food deliveries
- Coordinating alcohol services while ensuring that all policies and local laws are maintained.
Customer Service and Retail Associate
Great Wolf Lodge
Traverse City, MI
05.2022 - 08.2022
- Improving quality time and customer service by greeting and directing guests
- Assisting guests with retail needs and potential accommodations
- Communicating guest complaints with other team members and solving potential issues
- Cashiering and technology problem solving on POS systems.
Environmental Services
Munson Medical Center
Traverse City, MI
08.2021 - 10.2021
- Improving patient experience through providing a clean and orderly environment
- Assisting nurses with small tasks for patients to lessen wait time
- Communicating with hospital staff and visitors regarding locations and supplies.
Education
Bachelor of Science in Biology -
Central Michigan University
12.2025
High School Diploma -
Traverse City West Senior High School
06.2022
Northwestern Michigan College
Skills
- Schedule Preparation
- Time Management
- Complex Problem-Solving
- Team Leadership
- Staff Management
- Verbal and written communication
Accomplishments
- Dean's List 2022-2023 - Central Michigan University
- Dean's List 2021-2022 - Northwestern Michigan College
- Spanish National Honors Society 2020-2022 - Traverse City West Senior High School
- National Honors Society 2018-2022 - Traverse City West Senior High School
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Manager of Suite Level Operations
Northwoods League Pit Spitters Baseball
06.2022 - Current
Customer Service and Retail Associate
Great Wolf Lodge
05.2022 - 08.2022
Environmental Services
Munson Medical Center
08.2021 - 10.2021
Bachelor of Science in Biology -
Central Michigan University
High School Diploma -
Traverse City West Senior High School
Northwestern Michigan College
Similar Profiles
Rylee HerbanRylee Herban
Suite Server at Traverse City Pit SpittersSuite Server at Traverse City Pit Spitters
Xavier TricheXavier Triche
Platform Editor at Major League BaseballPlatform Editor at Major League Baseball
Kenneth WilloughbyKenneth Willoughby
SENIOR SOFTWARE ENGINEER at Major League Baseball (Tickets.com)SENIOR SOFTWARE ENGINEER at Major League Baseball (Tickets.com)