ALEXA ALVARADO
Las Vegas,NV
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
13
13
years of professional experience
Work History
Sales Associate/Activites
IKEA
Las Vegas, NV
09.2020 - Current
- Acting as an expert and consultant on a broad range of home furnishing solutions, products and services to inspire and inform customers.
- Assisted customers with tailored advice on optimal home solutions, enhancing their shopping experience.
- Guided customers to appropriate departments based on needs, improving their shopping efficiency.
- Maintained organized, well-priced, and fully stocked sales floor to ensure a positive shopping environment.
Patient Service Representative
MedData
Grand Rapids, MI
08.2017 - 04.2018
- Answered phone calls from patients, guarantors, and insurance companies, providing timely assistance
- Educates callers on insurance billing and payment options.
- Keeps informed and up to date on the proper procedures and protocols for each of our providers.
- Handled all calls with efficiency, accuracy, and exceptional customer service, ensuring patient satisfaction
Floor Staff/ Security
Roscoe’s Tavern
Chicago, IL
05.2016 - 06.2017
- Maintaining a safe and comfortable environment for customers
- Maintained cleanliness in the bar and surrounding areas.
- General cleaning duties within the bar counter along with other team members.
Starbucks Barista/Shift Supervisor
Elmhurst Memorial Hospital
Elmhurst, IL
09.2013 - 05.2016
- Prepare quality beverages by following Starbucks standards, health and safety guidelines
- Assisted customers with inquiries about Starbucks products, ensuring consistent delivery of high-quality service
- Trained new associates to deliver exceptional customer service and enhance customer satisfaction
- Maintained store operations by efficiently stocking and storing products to support seamless service
Education
High School Diploma -
Willowbrook High School
Villa Park, IL06-2012
Skills
- Sales Strategy
- Sales Reporting
- Customer Service Oriented
- Data entry
- Microsoft Office Suite (Word, PowerPoint, Excel, Outlook)
- Ability to multitask
- Time Management Skills
- Problem-solving skills
- Team collaboration
- Interpersonal communication
Timeline
Sales Associate/Activites
IKEA
09.2020 - Current
Patient Service Representative
MedData
08.2017 - 04.2018
Floor Staff/ Security
Roscoe’s Tavern
05.2016 - 06.2017
Starbucks Barista/Shift Supervisor
Elmhurst Memorial Hospital
09.2013 - 05.2016
High School Diploma -
Willowbrook High School