Blanca Almeda
Fontana,CA
Summary
Dynamic retail professional with extensive experience at Walgreens, excelling in team leadership and customer service. Proven track record in achieving sales targets and enhancing customer satisfaction through effective training and strategic merchandising. Skilled in cash handling and relationship building, committed to fostering a positive shopping experience.
Overview
19
19
years of professional experience
Work History
Lead Sales Associate
Walgreens
Rialto, CA
01.2021 - Current
- Supervised sales team to achieve daily targets and enhance customer service quality.
- Trained new associates on store policies, sales techniques, and product knowledge.
- Managed inventory levels and organized stock to optimize product availability.
- Implemented promotional displays to boost merchandise visibility and attract customers.
- Resolved customer complaints efficiently, enhancing overall shopping experience.
- Collaborated with management on scheduling and workflow improvements for staff efficiency.
- Ensured compliance with safety guidelines and maintained store cleanliness standards.
- Analyzed sales reports to identify trends and adjust strategies accordingly.
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Performed inventory control procedures to manage stock.
Lead
Hobby Lobby
Rancho Cucamonga, CA
09.2019 - 01.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Assistant Manager
AutoZone
Fontana, CA
06.2015 - 12.2018
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Manager
Payless Shoe Store
West Covina, CA
09.2007 - 10.2015
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma - General Eduu
Work Man High School
La Puente, CA09.2003
Skills
Customer service
Retail store operations
Cash handling
Opening and closing procedures
Team leadership
Goal oriented
Cash handling accuracy
Pricing and labeling
Staff training and development
POS system operation
Flexible schedule
Customer needs assessment
Sales training
Teamwork and collaboration
Visual displays and presentations
Client relationship management
Merchandise displays
POS systems
Cash flow management
Mentoring and training
Inventory and stocking
Product merchandising
Efficient sales transactions
Product knowledge expertise
MS office applications
Relationship building
Customer care
POS system expertise
Staff supervision
Loss prevention
Sales strategy
Positive customer experience
Persistent and resilient
Inventory control
Bilingual
Sales pitching
Client relationship building
Billing and collections
Cross-selling strategies
Sales promotions
Inventory oversight
Social media selling
Account management
Product promotions
Shift scheduling
Brand promotion
Sales strategy development
Product recommendations
Negotiation
Client acquisition
Assignment delegation
Payment processing
Sales forecasting
Sales presentations
Schedule preparation
Meeting sales goals
CRM software proficiency
Performance assessment
Stress management
Effective negotiation
Cold calling
Trade show representation
Consultative sales techniques
Sales initiatives
Pipeline management
Territory management
Lead generation
Friendly and outgoing
Shipping and receiving
Verbal and written communication
POS system
Upselling and cross selling
Hospitality and accommodation
POS operation
Tactful conflict resolution
Strategic sales
Technical sales
Sales transaction processing
Meeting and exceeding sales goals
Promotion implementation
Sales target achievement
Stockroom management
Team building
Key account management
Objection handling
Sales planning
Customer retention
Closing techniques
Performance management
Upselling strategies
Relationship selling
Competitor analysis
Sales closing
Business development
Revenue generation
Sales pipeline development
Sales program creation
Merchandise flow
Account penetration
Floor operations
Timeline
Lead Sales Associate
Walgreens
01.2021 - Current
Lead
Hobby Lobby
09.2019 - 01.2021
Assistant Manager
AutoZone
06.2015 - 12.2018
Manager
Payless Shoe Store
09.2007 - 10.2015
High School Diploma - General Eduu
Work Man High School
Languages
Spanish
Full Professional