Ariana Hollis
Largo,FL
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
2
2
years of professional experience
Work History
Lead Sales Associate
StretchLab
Largo , FL
06.2023 - 01.2024
- Developed and implemented sales strategies to increase market share.
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Collaborated with marketing team to create promotional materials for target customers.
- Managed daily operations of sales department, including supervision of staff members.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Researched potential customers using various sources such as public records, web searches.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Maintained accurate records of all transactions between customers and company representatives.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Tracked monthly sales to generate reports for business development planning.
Head Hostess
The reef bar and grill
Madeira Beach , FL
02.2023 - 06.2023
- Greeted guests upon arrival and escorted them to their tables.
- Supervised a team of hostesses, ensuring all duties were completed in a timely manner.
- Assisted with seating arrangements for large groups and special occasions.
- Provided excellent customer service to ensure guest satisfaction.
- Maintained accurate records of reservations and wait times.
- Trained new staff on proper hosting procedures and policies.
- Ensured that the dining room was always clean, organized, and presentable.
- Communicated effectively with restaurant managers regarding customer complaints or requests.
- Anticipated potential problems and took appropriate action to prevent them from occurring.
- Monitored guests' needs throughout their stay and responded quickly to any issues or concerns that arose.
- Resolved conflicts between customers in an efficient and professional manner.
Cashier
Kilwins Chocolates & Ice Cream
Madeira Beach, FL
08.2022 - 01.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Served meals to customers in a friendly and courteous manner.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Monitored inventory levels of food items used during meal services.
- Ensured that all foods were prepared according to health department regulations.
- Responded promptly to customer inquiries regarding menu items or special requests.
Automotive Receptionist
Noble tire and auto
Largo, FL
03.2022 - 08.2022
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Greeted customers and answered inquiries about services offered.
- Scheduled appointments for service and repairs.
- Recorded customer information, vehicle mileage, and details of services performed.
- Provided cost estimates for labor and parts based on customer needs.
- Ordered parts from suppliers as needed.
- Reviewed work orders with technicians to ensure accuracy of services provided.
- Maintained accurate records of customer transactions including payments received.
- Explained repair procedures and pricing options to customers in a clear manner.
- Processed invoices for payment and checked warranties for coverage eligibility.
- Advised customers on proper care and preventive maintenance of their vehicles.
Education
Bachelor of Science - Psychology
Liberty University
Lynchburg, VA05-2026
High School Diploma -
Seminole High School
Seminole, FL05-2022
Skills
- Lead Generation
- Inventory Control
- POS System Operation
- Shift Scheduling
- Customer Service
- Staff Supervision
- Relationship Building
- Sales strategy
- Sales Promotions
- POS Systems
- Client acquisition
- Tactful conflict resolution
- Customer Needs Assessment
- Pricing and Labeling
- Positive Customer Experience
- Client Relationship Building
- Sales strategy development
- Sales initiatives
- Schedule Preparation
- POS system expertise
- Estimating costs
- Warranty processing
- Service Scheduling
- Schedules coordination
- Sales Transactions
- Maintaining status reports
- Technical knowledge
- Communicating with clients
- Cost Estimates
- Estimating
- Product and service knowledge
- Schedule Coordination
- Strong Organization
Accomplishments
- Won superior awards for solo performances in music.
- I have had artwork displayed in museums .
- Won many different medals in marching band.
- Won debates in AP/College level classes in highschool.
- I graduated high school at 16 years old with a 4.25 GPA.
- I was accepted into a private university at 16 years old, that i currently attend.
Languages
ASL
Limited
Timeline
Lead Sales Associate
StretchLab
06.2023 - 01.2024
Head Hostess
The reef bar and grill
02.2023 - 06.2023
Cashier
Kilwins Chocolates & Ice Cream
08.2022 - 01.2023
Automotive Receptionist
Noble tire and auto
03.2022 - 08.2022
Bachelor of Science - Psychology
Liberty University
High School Diploma -
Seminole High School