Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Quentin Brooks Jr

Lake Charles,LA

Summary

Results-driven Lead Sales Associate recognized for productivity and ability to efficiently complete tasks. Possess strong skills in customer relationship management, sales strategy development, and team leadership which contribute to achieving sales targets. Excel in communication, problem-solving, and adaptability, ensuring consistent delivery of outstanding service and driving team success.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Lead Sales Associate

Market Basket Foods
Lake Charles, LA
09.2021 - Current
  • Greeted customers and provided product information.
  • Assisted with the training of new sales associates.
  • Provided customer service to ensure satisfaction.
  • Organized store displays for maximum visibility of products.
  • Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
  • Analyzed monthly sales reports to identify trends in customer buying habits.
  • Developed strategies to increase sales and promote new products.
  • Supervised a team of sales associates on daily tasks and operations.
  • Resolved customer complaints in a timely manner while maintaining company standards of quality and service.
  • Monitored stock levels, identified discrepancies, and reported them to management.
  • Assisted customers with online ordering inquiries or problems.
  • Performed cashier duties when needed during peak times or shortages in personnel.
  • Maintained neatness and cleanliness throughout the store environment.
  • Received shipments, signed off on packages and documented incoming items in computer system.

Church Volunteer

First United Methodist Church
Lake Charles, LA
01.2016 - 01.2022
  • Provided support for weekly Sunday services, including setting up chairs and equipment, preparing materials, and helping to clean up afterwards.
  • Participated in outreach initiatives to engage new members of the congregation through activities such as visiting hospitals and nursing homes.
  • Helped maintain the church facilities by cleaning, repairing furniture and fixtures, painting walls, mowing lawns.
  • Researched potential mission trips for the church's outreach team and assisted with planning logistics.
  • Coordinated volunteers for various projects within the church such as food drives or volunteer days in impoverished areas.
  • Served meals to homeless people in partnership with local charities during holidays or special occasions.
  • Participated in group prayer sessions prior to each service held at the church.
  • Mentored and encouraged people from various walks of life to increase church membership.

Education

High School Diploma -

Alfred M. Barbe High School
Lake Charles, LA
05-2022

Skills

  • Relationship Building
  • Staff Supervision
  • POS System Operation
  • Product Merchandising
  • Loss Prevention
  • Lead Generation
  • Customer Service
  • Tactful conflict resolution
  • Inventory and Stocking
  • Cash Handling Accuracy
  • Team Leadership

Affiliations

  • I like to play basketball and be active
  • Reading many novels is another hobby of mine
  • Learning new things and knowledge is my favorite thing

Certification

  • Class A Liquor License
  • Food Safety Certificate

References

References available upon request.

Timeline

Lead Sales Associate

Market Basket Foods
09.2021 - Current

Church Volunteer

First United Methodist Church
01.2016 - 01.2022

High School Diploma -

Alfred M. Barbe High School

Similar Profiles

CREATE PROFILE
Quentin Brooks Jr