Alexa Ayres
Waterville
Summary
Hardworking waitress with several years of experience and solid background in the food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Waitress
Cocina De Carlos
Waterville
06.2017 - Current
- Provided excellent customer service in fast-paced dining environment.
- Took accurate food and drink orders from guests.
- Delivered meals and beverages to tables promptly and efficiently.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted other wait staff members in times of heavy customer traffic.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Processed payments accurately using cash registers or POS systems.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Effectively multitasked within fast-paced environment.
- Performed opening and closing duties including restocking supplies.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Education
Bachelor of Arts - Psychology
University of Toledo
Toledo, OH 08.2018 - 05.2023
Skills
- Order accuracy
- Customer service
- Menu knowledge
- Team collaboration
- Multitasking ability
- Point of sale (POS) system operations
- Reliability and punctuality
Timeline
Bachelor of Arts - Psychology
University of Toledo
08.2018 - 05.2023
Waitress
Cocina De Carlos
06.2017 - Current