Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Wendy Saurer

East Canton,OH

Summary

Dynamic and dedicated professional with extensive experience at Wanedas Diner, excelling in customer service and team collaboration. Proven ability to enhance operational efficiency and maintain high standards of cleanliness. Skilled in cash handling and conflict resolution, ensuring exceptional guest experiences in fast-paced environments.

Overview

21
21
years of professional experience

Work History

Waitress

Wanedas Diner
02.2021 - 01.2026

Waitress/Manager


Open and close the restaurant

Maintain daily operation

Manage cash register

Make sure product was there to run daily operation such as ordering from food distributor, order the bread, order ice and go to the store for other products

Emergency Medical Technician

Stark Summit Ambulance
08.2004 - 02.2021
  • Administered emergency medical care to patients in pre-hospital settings.
  • Coordinated with healthcare professionals to ensure seamless patient transport and treatment.
  • Monitored vital signs and assessed patient conditions during emergency responses.
  • Maintained and inspected medical equipment for operational readiness and compliance.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Enhanced equipment readiness by rigorously inspecting, maintaining, and restocking ambulance supplies and tools as needed.
  • Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
  • Evaluated patient histories to assess and prioritize levels of care.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Increased team efficiency by collaborating with paramedics, firefighters, and other emergency personnel to provide seamless emergency care to patients.
  • Reduced response times by effectively coordinating with dispatchers and following established protocols.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Streamlined patient assessment process by quickly determining chief complaints and prioritizing treatment interventions based on severity.
  • Increased public trust in EMS services by maintaining a professional demeanor during interactions with patients, families, bystanders, and other healthcare professionals at all times.

Education

High School Diploma -

Malvern High School
Malvern, OH
06.1990

Skills

Customer service

Timeline

Waitress

Wanedas Diner
02.2021 - 01.2026

Emergency Medical Technician

Stark Summit Ambulance
08.2004 - 02.2021

High School Diploma -

Malvern High School
Wendy Saurer