Alexa Carpenito
Sicklerville,NJ
Summary
Currently a junior nursing student enrolled in Monmouth University.
Have gained experience through clinical settings working to ensure quality patient care.
Very hardworking, dedicated, and excited to work in the medical field.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
ShopRite
04.2023 - 01.2024
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Front Desk Associate
Jersey Strong Gym
03.2020 - 01.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Developed and maintained positive relationships with guests for satisfaction.
- Maintained transaction security by verifying payment cards against identification.
- Enforced policies and procedures to increase efficiency.
- Answered guest questions and referred to local points of interest.
- Answered customer telephone calls promptly and appropriately handled needs.
- Maintained cleanliness and organization of front desk area.
- Introduced customers to resort amenities with pleasant and helpful demeanor.
Hostess
Whispers Restaurant
06.2018 - 09.2022
- Partnered with servers to quickly address any potential issues related to food allergies or dietary restrictions, ensuring a positive dining experience for all guests.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
- Improved guest experience by offering personalized recommendations based on individual preferences and dietary requirements.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
No Degree - Nursing
Monmouth University
West Long Branch, NJ05.2025
Skills
- Currently enrolled in clinical at Monmouth Medical Center and Ocean University Medical Center
- Responsible for patient care including vitals, emotional support, and teamwork with other healthcare providers to ensure quality care
Certification
- CPR certified
Timeline
Cashier
ShopRite
04.2023 - 01.2024
Front Desk Associate
Jersey Strong Gym
03.2020 - 01.2024
Hostess
Whispers Restaurant
06.2018 - 09.2022
No Degree - Nursing
Monmouth University