Alexa Carreon
Marietta
Summary
Reliable and patient professional with experience in retail and customer service. Bilingual with strong communication skills and proficient in computer systems and technology. Known for providing excellent customer support, adapting quickly, and maintaining a positive, team-oriented attitude in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Online Personal Shopper
Walmart
Gainesville
04.2025 - Current
- Assisted customers in selecting products based on preferences and needs.
- Oversaw online order management on Walmart's shopping platform and inventory systems to ensure timely fulfillment.
- Communicated with customers to resolve inquiries and provide product information.
- Conducted quality checks on selected items before finalizing customer orders.
- Facilitated efficient processing of returns and exchanges, ensuring compliance with company policies for customer satisfaction.
- Handled customer refunds, returns, and exchanges accurately at the service desk.
- Delivered training to new staff on effective online shopping practices and customer service techniques to enhance team capabilities.
Repacker
Dollar General Warehouse
Ardmore
09.2024 - 02.2025
- Sorted incoming products to optimize repacking and storage processes.
- Labelled packages to facilitate accurate shipping and streamline inventory control.
- Collaborated with team members to ensure cleanliness and safety in the work environment.
- Utilized safety equipment while adhering to warehouse safety protocols.
Apparel Associate
Walmart
Ardmore
07.2022 - 10.2023
- Assisted customers in selecting apparel based on preferences and sizes.
- Organized clothing displays and ensured stock levels aligned with customer demand.
- Restocked merchandise with team members to optimize product availability.
- Maintained cleanliness of fitting rooms and created a welcoming atmosphere for customers.
Education
Marietta High School
Marietta, OKAssociate of Arts - Criminal Justice
Murray State College
Tishomingo, OK 08.2024 -
Skills
- Customer communication
- Team collaboration
- Problem solving
- Time management
- Employee training
- Heavy lifting
- Friendly, positive attitude
- FLUENT IN SPANISH
Languages
Spanish
Native/ Bilingual
Timeline
Online Personal Shopper
Walmart
04.2025 - Current
Repacker
Dollar General Warehouse
09.2024 - 02.2025
Associate of Arts - Criminal Justice
Murray State College
08.2024 -
Apparel Associate
Walmart
07.2022 - 10.2023
Marietta High School