Alexa Castro
Las Vegas,NV
Summary
Proven to be a knowledgeable Inspector of Quality Control-Quality Assurance with solid background in ensuring product quality and process improvement. Successfully led cross-functional teams to enhance operational efficiency and meet compliance standards. Demonstrated expertise in root cause analysis and corrective actions.
Experienced with quality control processes and team leadership in manufacturing settings. Utilizes data-driven methodologies to prevent defects and ensure compliance. Strong understanding of regulatory standards and continuous improvement practices.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
7
7
years of professional experience
Work History
Sales Associate
Dick’s Sporting Goods
Las Vegas, NV
10.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Quality Assurance and Quality Control Manager
ClearBags
Las Vegas, NV
10.2024 - Current
- Supervised a team of QA/QC professionals, providing guidance and direction for individual growth and development opportunities within the organization.
- Managed vendor relationships effectively, resulting in improved product consistency across multiple suppliers.
- Implemented risk-based inspection plans that focused resources on critical aspects of the manufacturing process.
- Conducted thorough root cause analysis on defects, leading to significant improvements in product reliability.
- Developed comprehensive training programs for QA/QC team, enhancing their skills and overall performance.
- Maintained detailed records of all QA/QC activities, facilitating smooth audits and compliance checks.
Quality Control Inspector
Clearbags
Las Vegas, NV
04.2024 - 10.2024
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Verified accuracy of product labels, including expiration dates and lot numbers.
- Performed first article inspection on incoming raw materials.
- Ensured compliance with safety regulations by monitoring workers during the manufacturing process.
- Conducted root cause analysis investigations when issues arose with production processes or end-products.
- Maintained records of all nonconforming products and completed corrective actions as required.
- Trained new employees on proper use of test equipment and inspection techniques.
- Assisted engineering department with design verification tests as needed.
- Communicated effectively with management regarding progress toward meeting quality objectives.
- Documented inspection results by completing reports and logs and summarizing and entering data into a quality database.
Sample Processor
Clearbags
Las Vegas, NV
03.2023 - 04.2024
- Processed samples using appropriate methods, protocols, and equipment.
- Analyzed samples according to established procedures.
- Recorded results accurately in the laboratory notebook.
- Assisted with training new personnel on laboratory techniques and processes.
- Performed data entry of sample information into laboratory database system.
- Ensured safety and quality control standards were met throughout processing activities.
- Maintained accurate records of all work performed.
- Organized sample materials prior to testing or analysis.
Customs Coordinator
Clearbags
Las Vegas, NV
01.2022 - 05.2023
- Coordinated and monitored the import and export activities of international shipments.
- Processed export declarations, bills of lading, shipping manifests and other related documents in accordance with national and international regulations.
- Resolved discrepancies between customer documentation and customs records.
- Assisted in the preparation of shipment plans to ensure efficient transit times.
- Communicated effectively with freight forwarders, carriers, customer service team's and customers as required.
- Tracked all shipments from origin through final destination.
- Analyzed financial data associated with international transactions.
- Inspected cargo upon arrival at port facility for accuracy according to manifest.
- Processed and completed invoicing processes for timely and accurate billing of imports.
Warehouse Worker
Clearbags
Las Vegas, NV
10.2021 - 01.2022
- Maintained stock levels in accordance with company policies.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Assembled orders according to customer requests.
- Operated scanners, computers, and other equipment to track orders.
- Inspected damaged goods prior to disposal or return to the vendor.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Keep shelves, workstations and pallet areas neat and tidy to maintain a safe work environment.
- Packed boxes and stock using organizational guidelines.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
Warehouse Worker
Fanatics
Las Vegas, NV
07.2021 - 10.2021
- Used scanners to quickly locate and track items in warehouse.
- Collaborated with team members to achieve daily pick and pack goals.
- Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
- Increased order fulfillment rates by implementing effective time-management strategies during peak periods.
Warehouse Worker
Amazon
Las Vegas, NV
10.2018 - 07.2021
- Placed bins, carts and containers in convenient locations to assist with loading
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Packed boxes and stock using organizational guidelines.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Education
Standard Diploma -
Mojave High School
Las Vegas, NV05.2018
Skills
- Inspection Documentation
- Materials Testing
- Non-Destructive Testing
- Recordkeeping
- Defect Identification
- OSHA Compliance
- Process Validation
- Communicative
- Database Entry
- 50 - 60 LBS of Heavy Lifting
- 4 years of experience with warehouse machinery (power jack, forklift, order picker & swing reach)
LANGUAGES
English
NECESSARY QUALIFICATIONS
I am highly family-oriented, which enhances my ability to understand and cater to customers' needs effectively. My commitment and precision in my daily tasks reflect my sense of responsibility in all aspects of my work. I strive to fulfill my obligations with diligence and care, ensuring that I provide the highest quality service to every customer.
Timeline
Sales Associate
Dick’s Sporting Goods
10.2024 - Current
Quality Assurance and Quality Control Manager
ClearBags
10.2024 - Current
Quality Control Inspector
Clearbags
04.2024 - 10.2024
Sample Processor
Clearbags
03.2023 - 04.2024
Customs Coordinator
Clearbags
01.2022 - 05.2023
Warehouse Worker
Clearbags
10.2021 - 01.2022
Warehouse Worker
Fanatics
07.2021 - 10.2021
Warehouse Worker
Amazon
10.2018 - 07.2021
Standard Diploma -
Mojave High School