ALEXA CASTRO
Eugene
Summary
Proven to be a knowledgeable Inspector of Quality Control-Quality Assurance with solid background in ensuring product quality and process improvement. Successfully led cross-functional teams to enhance operational efficiency and meet compliance standards. Demonstrated expertise in root cause analysis and corrective actions. Experienced with quality control processes and team leadership in manufacturing settings. Utilizes data-driven methodologies to prevent defects and ensure compliance. Strong understanding of regulatory standards and continuous improvement practices.
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
7
7
years of professional experience
Work History
Retail Associate
Walmart
Eugene
07.2025 - Current
- Assisted customers with product inquiries and store navigation.
- Stocked shelves and organized merchandise displays for easy access.
- Operated cash register and processed customer transactions efficiently.
Sales Associate
Dick's Sporting Goods
Las Vegas
10.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Quality Assurance and Quality Control Manager
ClearBags
Las Vegas
10.2024 - 06.2025
- Supervised a team of QA/QC professionals, providing guidance and direction for individual growth and development opportunities within the organization.
- Managed vendor relationships effectively, resulting in improved product consistency across multiple suppliers.
- Implemented risk-based inspection plans that focused resources on critical aspects of the manufacturing process.
- Conducted thorough root cause analysis on defects, leading to significant improvements in product reliability.
- Developed comprehensive training programs for QA/QC team, enhancing their skills and overall performance.
- Maintained detailed records of all QA/QC activities, facilitating smooth audits and compliance checks.
Quality Control Inspector
CB
Las Vegas
04.2024 - 10.2024
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Verified accuracy of product labels, including expiration dates and lot numbers.
- Performed first article inspection on incoming raw materials.
- Ensured compliance with safety regulations by monitoring workers during the manufacturing process.
- Conducted root cause analysis investigations when issues arose with production processes or end-products.
- Maintained records of all nonconforming products and completed corrective actions as required.
- Trained new employees on proper use of test equipment and inspection techniques.
Sample Processor
CB
Las Vegas
03.2023 - 04.2024
- Processed samples using appropriate methods, protocols, and equipment.
- Analyzed samples according to established procedures.
- Recorded results accurately in the laboratory notebook.
- Assisted with training new personnel on laboratory techniques and processes.
- Performed data entry of sample information into laboratory database system.
- Ensured safety and quality control standards were met throughout processing activities.
- Maintained accurate records of all work performed.
- Organized sample materials prior to testing or analysis.
Customs Coordinator
CB
Las Vegas
01.2022 - 05.2023
- Coordinated and monitored the import and export activities of international shipments.
- Processed export declarations, bills of lading, shipping manifests and other related documents in accordance with national and international regulations.
- Resolved discrepancies between customer documentation and customs records.
- Assisted in the preparation of shipment plans to ensure efficient transit times.
- Communicated effectively with freight forwarders, carriers, customer service team's and customers as required.
- Tracked all shipments from origin through final destination.
Warehouse Worker
CB
Las Vegas
10.2021 - 01.2022
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Assembled orders according to customer requests.
- Operated scanners, computers, and other equipment to track orders.
- Processed incoming shipments and verified accuracy of received items.
Warehouse Worker
Amazon
Las Vegas
10.2018 - 07.2021
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Packed boxes and stock using organizational guidelines.
- Loaded, unloaded, and moved material to and from storage and production areas.
Education
Standard Diploma -
Mojave High School
Las Vegas, NV 08.2014 - 05/2018
Skills
- Inspection Documentation
- Materials Testing
- Team leadership
- Recordkeeping
- Defect Identification
- OSHA Compliance
- Process Validation
- Communicative
- Database Entry
- Heavy Lifting
- Warehouse Machinery
- Equipment operation
Languages
English
Timeline
Retail Associate
Walmart
07.2025 - Current
Sales Associate
Dick's Sporting Goods
10.2024 - Current
Quality Assurance and Quality Control Manager
ClearBags
10.2024 - 06.2025
Quality Control Inspector
CB
04.2024 - 10.2024
Sample Processor
CB
03.2023 - 04.2024
Customs Coordinator
CB
01.2022 - 05.2023
Warehouse Worker
CB
10.2021 - 01.2022
Warehouse Worker
Amazon
10.2018 - 07.2021
Standard Diploma -
Mojave High School
08.2014 - 05/2018