Alexa Cataldi
Sewell
Summary
Results-driven leader with a proven track record in enhancing team collaboration and client satisfaction. Expertise in financial analysis, data analysis, contract support, and project execution. Demonstrated ability to drive projects to successful completion while optimizing resources and improving processes.
Overview
11
11
years of professional experience
Work History
Assistant Director of Catering and Special Events
Gourmet Dining, Compass Group
Glassboro
02.2025 - Current
- Managed the coordination and execution of service contracts related to large-scale catering operations, with a focus on compliance, cost efficiency, and client satisfaction.
- Maintained strong communication with internal leadership, clients, and vendors to ensure service excellence.
- Responsible for planning and executing major events for Rowan University, including engagements with high-profile clients, ensuring exceptional quality and client satisfaction.
- Proficient in analyzing complex datasets and contracts to inform decision-making, reduce risk, and ensure compliance.
- Strategic and detail-oriented professional with extensive experience leading large teams and managing multiple supervisors.
- Collaborated with cross-functional teams to align service delivery with contractual obligations and budget parameters; adept at analyzing vendor and client contracts to identify key terms, obligations, and cost drivers, supporting successful negotiations and streamlined project execution.
Restaurant Manager
Olive Garden, Darden Restaurants Inc.
Voorhees
02.2020 - 02.2025
- Formulated and executed comprehensive staffing and inventory forecasts, aligning with budgetary constraints and optimizing resource allocation.
- Conducted analysis of financial reports, including P&L statements and sales documents, to guide strategic decision-making and financial planning.
- Streamlined budgeting and invoicing processes, ensuring precision in vendor management and financial transactions.
- Led cross-functional teams in the deployment of new operational systems, managing project timelines, resources, and risk mitigation to achieve project goals efficiently.
- Identified and implemented process improvements, driving enhancement in operational workflows and project outcomes.
- Leveraged advanced problem-solving techniques to address and resolve complex customer service issues, enhancing overall customer satisfaction and loyalty.
- Designed and implemented targeted marketing initiatives that surpassed sales targets and contributed to significant revenue growth.
Service Professional
Olive Garden, Darden Restaurants Inc.
Voorhees
02.2015 - 02.2020
- Executed precise cash handling and product ordering processes, ensuring financial accuracy and operational smoothness.
- Assisted in the coaching and development of staff, fostering skill enhancement and team cohesion.
Education
Associates of Applied Science -
Rowan College at Gloucester County
Sewell, NJ05.2019
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Teams
- E-Day Books
- Performance evaluation
- Budget management
- Data analysis
- Vendor management
- Customer relationship management
- Team leadership
- Financial forecasting
- Contract compliance
Timeline
Assistant Director of Catering and Special Events
Gourmet Dining, Compass Group
02.2025 - Current
Restaurant Manager
Olive Garden, Darden Restaurants Inc.
02.2020 - 02.2025
Service Professional
Olive Garden, Darden Restaurants Inc.
02.2015 - 02.2020
Associates of Applied Science -
Rowan College at Gloucester County
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