Melia Demora
Orange County
Summary
Detail-oriented worker with knowledge of leading teams, upholding standards, and delivering results in high pressure situations.
Overview
6
6
years of professional experience
Work History
Hospitality Supervisor (Special Events - Catering, Concessions)
Legends Hospitality
09.2023 - Current
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Oversaw operations of all concession stands on a game day or concert event, as well as operations of special events.
- Coordinated kitchen operations with front-of-house staff for seamless service.
- Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
Pool Attendant, Server (Department Trainer)
Montage Hotels & Resorts
05.2021 - Current
- Welcomed guests to the Mosaic pool and Montage Lap pool.
- Implemented effective crowd control measures during peak hours, maintaining order within the facility.
- Anticipated guests’ needs and delivered 5-star service to surpass their expectations.
- Upheld Montage’s vision of fostering a welcoming luxury environment.
Workload Associate, Sales Associate
Tillys
11.2017 - 12.2020
- Received shipment, unpackaged boxes, and pushed product onto the floor
- Fulfilled online orders for both delivery and in-store pick-up
- Set up window displays and updated wall fixtures each week
- Serviced customers at the cash register, fitting rooms, and on the floor.
Recruitment Matching Director
Alpha Xi Delta
08.2022
- Organize initiated members into groups for recruitment
- Conducted data analysis in Excel to match potential new members with initiated members on each day of recruitment.
Education
Bachelor of Arts - Marketing
Boise State University
Boise, ID05.2023
High School Diploma -
San Clemente High School
San Clemente, CA06.2019
Skills
- Detail Oriented
- Works Well Under Pressure
- Sound Judgment
- Training and Mentoring
- Employee Motivation
- High-Volume Dining
- Microsoft Office (Excel, PowerPoint, Word)
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Hospitality Supervisor (Special Events - Catering, Concessions)
Legends Hospitality
09.2023 - Current
Recruitment Matching Director
Alpha Xi Delta
08.2022
Pool Attendant, Server (Department Trainer)
Montage Hotels & Resorts
05.2021 - Current
Workload Associate, Sales Associate
Tillys
11.2017 - 12.2020
Bachelor of Arts - Marketing
Boise State University
High School Diploma -
San Clemente High School